How to Check FASTag Balance
You can find the balance in your FASTag account instantly through different modes: online, mobile application, SMS, and customer care helpline. As of now, 13 banks are linked to the NHAI FASTag, the official website.
Here's how you can find out the details of your FASTag balance without any hassles:
How to Check FASTag Balance with Vehicle Number
To check the balance on a FASTag account linked to a vehicle, you can follow these steps:
Step 1: Go to the official website of the National Highway Authority of India (NHAI) or the issuer of your FASTag.
Step 2: Click on the link or button to check the FASTag balance or transaction history.
Step 3: On the balance check or transaction history page, you will need to provide vehicle number linked to your FASTag account. You can also provide your NETC FASTag ID as well as to check the status of your FASTag balance.
Step 4: Once you entered the vehicle number, click on the 'Check balance' or 'View transaction history' button.
Step 5: The website will then display your current FASTag balance or your recent transaction history, including any toll payments made with your FASTag.
Note: Alternatively, you can also check your FASTag balance through the MyFASTag app on Android and iOS devices.
How to Check FASTag Balance Through Website
Step 1: Visit the website of your issuer agency/bank/mobile wallet.
Step 2: Log into the FASTag portal on the website with your login credentials
Step 3: You can now view your balance details
How to Check FASTag Balance via Mobile Application
This mobile application is linked to the NHAI Prepaid Wallet.
Step 1: Download the 'My FASTag App' on your mobile device. This is compatible with both iOS and Android.
Step 2: Enter your log in details.
Step 3: Go to the "Balance" or ‘Account Summary’ section after logging in. You can now view your balance amount.
How to Check FASTag Balance Through SMS
Once you have opened your FASTag account and linked your mobile number to it, updates will be sent via SMS each time a deduction has been made from your account. Details will be sent regarding your account balance, toll payments, recharge confirmations, and notifications on low balance.
How to Check FASTag Balance via Email
Similar to how SMS functions, the NHAI will send an email to the registered email address each time a toll fee gets deducted from the FASTag wallet. Here is how you can check your FASTag balance through email:
Step 1: Go to the inbox of the email account you registered.
Step 2: Look for the most recent FASTag deduction email.
Step 3: You will be able to view your FASTag balance.
FASTag Customer Care Helpline
If you are a prepaid FASTag customer and have registered your mobile number with the prepaid wallet of the National Highways Authority of India (NHAI), you can know your balance by giving a missed call to the toll-free number: 1300 or +91-8884333331. This is available 24x7.
How to Check FASTag Balance on the Paytm App
- Open the Paytm app on your device.
- Use the search bar and enter FASTag. Tap on ‘FASTag Recharge’ to proceed.
- On the next screen, select ‘Pay’.
- Click on ‘View FASTag details’.
- Your complete FASTag details will be displayed on the screen.
Contact Numbers of FASTag Issuing Banks
Issuing Bank | Customer Care Helpline No |
Airtel Payments Bank | 400/8800-688-006 |
AU Small Finance Bank | |
Axis Bank Ltd | |
Bank of Baroda | |
Canara Bank | |
City Union Bank Ltd | |
Equitas Small Finance Bank | |
Federal Bank | |
FINO Payments Bank | |
HDFC Bank | |
ICICI Bank | |
IDBI Bank | |
IDFC First Bank | |
IndusInd Bank | |
Karur Vysya Bank | |
Kotak Mahindra Bank | |
Nagpur Nagarik Sahakari Bank | |
Punjab Maharashtra Bank | NA |
Punjab National Bank | |
Saraswat Bank | |
South Indian Bank | |
State Bank of India | |
Union Bank of India | |
YES BANK |
Why You Should Use FASTag
Given below are the reasons why you must use FASTag:
- You will not be required to slow down your car at the toll booths if you use FASTag technology. You will be able to save both time and fuel by being able to continue driving through the toll gates rather than having to stop.
- In the toll plazas, there is almost no congestion or traffic jam because cars do not have to stop or slow down.
- You can use FASTag to pay for tolls electronically and have a hassle-free driving experience for the duration of your trip. FASTag will handle all of your toll payments.
- You will regularly receive in-app notifications and SMSs each time you make a payment using FASTag if you choose to utilise PhonePe for this purpose.
- In the long run, the FASTag is an eco-friendly option as it uses less paper and fuel.
- Frequent travelers can request to have their monthly, standard passes converted to FASTag passes. The same application process is available online for businesses and fleet owners.
- A FASTag is valid for five years.
- FASTag registration is an easy and quick process.
FAQs on FASTag Balance Check
- How can my FASTag balance be checked? How long does it take to view the balance on your FASTag?
There are two methods to check your FASTag balance: online and offline. Obtaining your FASTag only requires a few minutes. It takes only a few minutes to check the balance on your FASTag.
- Can I check my FASTag balance online?
Yes, you can check your FASTag balance online. You have two options: download the "My FASTag App" to your phone, or log into the official website of the bank or agency that issued your FASTag.
- What are all the benefits of using FASTag?
All four-wheelers in India are required by law to have a FASTag installed on their vehicle. Using FASTag will save you time and effort when travelling because it will not require you to wait in long lines for hours at a time. Users may pay for petrol, parking, shopping and other expenses with a single wallet. By recharging their FASTag on mobile applications such as Paytm, users can also take advantage of a number of deals and discounts.
- Is it possible to transfer the FASTag if I change my vehicle?
Yes, it is possible to change the registered vehicle number. In case you have changed your vehicle, you can get in touch with the respective issuing authority and request them to tag the new vehicle to the existing FASTag.
- What are the charges for obtaining a FASTag?
As per the government mandate published on the basis of the guidelines issued by the MorTH, a maximum of Rs.100 can be charged for issuing a FASTag. However, there are a number of banks which are offering the FASTags for free.
- Should the FASTag account holder and the vehicle owner be the same person?
FASTag is linked to the vehicle and can be linked to any account. The account holder must be the vehicle owner's blood relative.
- Is there a difference in tolls if I pay with FASTag instead of cash?
No, the NETC FASTag toll fee remains unchanged regardless of how you pay.
- What should I do with my FASTag account if my vehicle got stolen recently?
You can contact the relevant FASTag issuing body to block the FASTag account that is associated with your vehicle in the event that it is stolen. The account will be blocked after you give the necessary information over the phone to the issuing authority's customer service number.
- If I don't get my FASTag refund, what should I do?
You can contact your issuing bank and file a dispute if you have not received your refund for your FASTag payment. The bank will investigate and address the matter appropriately.
- Where can I buy FASTag?
A FASTag can be purchased from any distribution agent, Point of Sale (PoS) sites at Toll Plazas, PoS locations of NETC Member Banks, and one of the sales offices. Additionally, you can apply online at the official www.nhai.gov.in website or on the websites of the individual issuer banks.
- How much time does a FASTag last?
After the date of purchase, FASTags are good for five years. You will need to top up or recharge the tag based on how much is used.
- If I move to a different city, do I need to get a new FASTag?
No, if you move to a different city, you won't need to get a new FASTag. FASTags are intended to function in all toll plazas that have allowed them across the nation. It is advised that you contact the appropriate issuing body and let them know if you are moving to a different state or city.
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