MyFASTag App
FASTag began in 2014 between Ahmedabad and Mumbai, expanded nationwide, and became mandatory for all four-wheelers by 2021, with nearly all toll booths accepting it. NHAI launched the FASTag Partner and MyFASTag apps to make buying and recharging FASTags quick and easy.
What is MyFASTag?
MyFASTag is a mobile application which can be downloaded from the Google Play store (Android) or App Store (iOS). It is basically a consumer app which will allow them to purchase FASTags while also letting them recharge their FASTag accounts. Transactions on FASTag can also be tracked by the MyFASTag app. Consumers can also get their grievances addressed through the app.
Overview of MyFASTag
Here are some of the significant details of MyFASTag application:
- NHAI Mobile Apps such as MyFASTag and FASTag Partner apps were launched by the National Highways Authority of India.
- Ensures simplified FASTag process and overcoming previous challenges by ensuring streamlining the purchase and recharge of FASTags through these apps.
- MyFASTag App is available for Android and iOS that allows consumers to buy, track transactions, recharge, and address grievances online.
- All 371 NHAI toll plazas will have FASTag-enabled lanes, with one dedicated FASTag-only lane from 1 October 2017.
- FASTag Partner apps are used by agencies, banks, and dealers to activate RFID tags in vehicles and sell and enroll FASTags.
- Mandatory FASTag payments app will be accepted at dedicated FASTag lanes and will be operational from 1 September 2017.
Some of the features of the MyFASTag app have been listed below:
- It is an app specially designed for consumers.
- The app is extremely user-friendly.
- Purchasing and recharging of FASTag are made easy and hassle-free by this app.
- Consumers can get their grievances addressed with the help of this app.
- All FASTag transactions can be tracked using the MyFASTag app.
What is Electronic Toll Collection (ETC)?
ETC is the Electronic Toll Collection that implements vehicle-to-roadside communication technologies for electronic payment of highway tolls without human involvement between a vehicle and the toll collection agency.
What is FASTAg Partner?
FASTag Partner is a mobile application that is meant for merchants that sell FASTags. Vehicle dealers, banking partners, and agencies such as Common Services Centre can sell and enroll FASTag by using FASTag Partner. The Radio Frequency Identification (RFID) tags which came with about 74 lakh vehicles in India can also be activated using the FASTag Partner app.
Features of FASTag Partners
Below we have provided a list of the features of the FASTag Partner app:
- FASTag Partners are B2B applications (business-to-business app) for reaching end users.
- FASTag partners ensure accessibility as these are designed for those who cannot purchase FASTags through the MyFASTag app or online mode.
- Sales and enrollment can be performed by the agencies, banking partners, and vehicle dealers can sell and enroll FASTags using this app.
- RFID tag conversion is done on 74 lakh vehicles (post-2013 Gazette Notification) into ETC tags (FASTags).
- Dealer functionality involves fixing the activated FASTags on new vehicles byt the Dealers using the app.
How to Download MyFASTag and FASTag Partner?
To download the MyFASTag and FASTag Partner, you can follow the below-given steps:
Step 1: Visit Google Playstore or App store on your Android or iOS device.
Step 2: Type 'MyFASTag' on the search bar.
Step 3: Once you find the app launched by NHAI, use the 'Download' button to install it.
How to Activate FASTag with My FASTag app?
Follow the steps mentioned below to activate FASTag using My FASTag app:
Step 1: Download the 'My FASTag App'.
Step 2: Fill the required details like Vehicle ID, RFID Number, etc.
Step 3: Click on 'Activate'.
How to Recharge your FASTag using MyFASTag app?
Follow the steps mentioned below to recharge FASTag through MyFASTag app:
Step 1: Login on the MyFASTag app.
Step 2: Select the bank specific FASTag.
Step 3: Recharge via UPI.
Step 4: Select the Bank name.
Step 5: Enter the Vehicle Number.
Step 6: Validate the VPA and proceed with the payment on UPI.
How to Check Balance Status in FASTag App?
Follow the steps given below to check balance on My FASTag app:
Step 1: Download the 'My FASTag App' from the play store or app store on your mobile.
Step 2: Enter your credentials and log in to the application.
Step 3: Check your FASTag balance amount.
FAQs on FASTag App
- Can I purchase a FASTag on the MyFASTag app?
Yes, you can purchase a FASTag on the MyFASTag app.
- Can I recharge the FASTag on the MyFASTag app?
Yes, you can recharge the FASTag on the MyFASTag app.
- Can grievances be raised on the MyFASTag app?
Yes, grievances can be raised on the MyFASTag app.
- Can FASTag transactions be tracked on the MyFASTag app?
Yes, FASTag transactions can be tracked on the MyFASTag app.
- On what devices can I download the MyFASTag and FASTag Partner apps?
The MyFASTag and FASTag Partner apps can be downloaded on iOS and Android devices.
- What are payment methods to recharge my FASTag?
You can recharge FASTag through UPI, Debit Card / Credit Card / Net Banking, My FASTag application, through cash at toll plaza or via Bharat BillPay.
- Can we recharge FASTag at toll plaza?
Yes, you can recharge your FASTag at toll plaza. The Point of Sale (PoS) executive present at the toll plaza tops up the customer NETC FASTag account with the required amount.
- Can I use my FASTag in another car?
Each FASTag issued is based on the submitted KYC documents and hence, cannot be used for more than one vehicle.
- Is FASTag mandatory?
Yes, having a FASTag affixed is mandatory. The Government on India has made FASTag mandatory, February 2021 onwards and the defaulters will be penalised double the toll charges.
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