FASTag Registration

There are multiple ways to register for FASTag conveniently. You can do it online or offline. If you wish to apply for it offline, you can visit any of the Point of Sale (POS) terminals located at Toll Plazas.

For online application, you can register for a FASTag from any of the issuer agencies. You will have to upload documents online, make the purchase and your FASTag will be delivered to your doorstep.

Here is the list of the Issuer Agencies, along with their Customer Care numbers for FASTag related queries:

Issuer Agency

Customer Care Number

Axis Bank

1800 103 5577

SBI

1800 110 018

HDFC Bank

1800-120-1243

Karur Vysya Bank

1800-102-1916

IDFC Bank

1800 266 9970

Punjab National Bank

08067295310

Yes Bank

1800 1200

IndusInd Bank

1860 500 5004

Equitas Small Finance Bank

1800 419 1996

Kotak Mahindra Bank

1800 419 6606

Federal Bank

1800 266 9520

Punjab & Maharashtra Co-op Bank

1800 223 993

Union Bank of India

1800 222 244 / 080 61817110

Fino Payments Bank

1860 266 3466

Bank of Baroda

1800 1034568

Saraswat Bank

1800 266 9545

City Union Bank

1800 258 7200

Nagpur Nagarik Sahakari Bank Ltd

1800 266 7183

South Indian Bank

1800 425 1809

IHMCL

1033

FASTag Purchase

In order to purchase your FASTag, you need to submit certain documents:

  1. Up to 2 passport size photographs of the vehicle owner (depending on the issuer agency).
  2. Registration Certificate (RC) of the vehicle.
  3. PAN Card.
  4. ID and Address proof documents: Driving Licence would be sufficient to verify both. Other ID and address proof documents include:
  5. Passport
  6. Voter ID card
  7. Aadhaar card (with complete address)

If you are visiting a POS terminal to purchase your FASTag in person, you are required to bring your original documents for verification.

The issuing agency will verify your original documents before accepting your FASTag application.

Once your vehicle has been registered, a representative of the issuing agency will fix the FASTag on the vehicle's windshield.

Important Note: The vehicle's owner does not need to be present to purchase the FASTag. A representative can make the purchase by presenting the documents of the owner.

FASTag Registration

Upon successful purchase of a FASTag, you can complete your FASTag registration. First, your FASTag wallet will be created. If you own multiple vehicles, you can link your FASTags to a single wallet for convenient management and recharge.

Once your account is ready, you can register your FASTag. Different issuers have different registration processes. But you can complete registration online. To complete your registration, you may need your wallet ID, vehicle number, RFID number, email address, or phone number. You can create your log in ID and password here.

You will also receive an SMS on your registered mobile number once your registration is complete.

You can use this web portal to see all future FASTag statements linked to your wallet.

Required Documents for FASTag Application

The below mentioned documents are required for FASTag application:

  1. Vehicle owner's passport sized photograph.
  2. A copy of valid driving licence.
  3. KYC documents based on vehicle category.
  4. Registration Certificate (RC) of the vehicle.
  5. FASTag application form.
  6. A photograph of the vehicle (may or may not be required).

Points to note for first time FAStag registration:

If you are registering first time for the FASTag, make a note of the points listed below:

  1. You have the option to obtain a FASTag account at any of the Point of Sale (POS) locations or from authorized bank or agent sales offices. Moreover, you can also complete the FASTag registration process online.
  2. To initiate FASTag registration, you will be required to furnish your KYC document, vehicle registration certificate (RC), passport-size photograph, Pan Card (which is mandatory), and proof of address and identification (a valid license suffices for both address and ID proof). To establish a wallet with full KYC, customers must furnish all KYC documents, or they can opt for MIN KYC with just the Pan Card.
  3. Once your account setup is complete, you can register FASTag by accessing the customer portal and generating your user ID and password. This process is applicable for both retail and corporate users.
  4. Afterward, provide your mobile phone number and click 'Generate OTP'. Upon validation using the OTP, set your password, and you'll be ready to access the portal.
  5. The customer portal enables you to manage account details, make service requests, process payments and top-ups, and access reports and statements.
  6. For recharging, select the wallet ID for renewal and specify the desired amount. For MIN KYC Customers, the monthly recharge limit is Rs. 10,000, while for Full KYC Customers, the limit at any given point is Rs. 1,00,000. Recharges can be made using autorised Bank Credit/Debit Card, HDFC Bank NetBanking, Other Bank Credit/Debit Card, or Other Bank NetBanking.

FAQs on FASTag Registration

  • What are the FASTag charges?

    As per the guidelines given by Indian transport department, the maximum cost of FASTag is Rs. 100. Some banks are also providing this facility for free.

  • What is the minimum recharge value for FASTag?

    You need make a minimum recharge of Rs.100 for FASTag.

  • Do I need to apply for multiple FASTags for two vehicles?

    Yes, since you can use only one FASTag for one vehicle, you will need multiple FASTags for different vehicles.

  • What should I do if I lose my FASTag?

    In cases where FASTag is lost or damaged, you should report it immediately to the issuing bank. Make a request at the bank to block the balance amount and blacklist the tag to avoid further transactions. Later on, apply for a new FASTag and get the balance transferred. You can also withdraw the balance amount by making a request at the bank.

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