Tata Cards Credit Card Customer Care Number

Tata cards card holders can reach out to the customer care centre for any credit card related queries either via call or by sending email. The customer care number and email ID are 1800 180 8282 and customer.care@tatacard.com, respectively.   

Updated On - 21 Jan 2026

Tata cards are offered through a commercial arrangement between SBI Card and Tata Capital Financial Services Limited (a wholly owned subsidiary of Tata Capital Limited). Tata cards offer various credit cards that comes with multiple features and benefits. Customers can address any credit card related issues and queries to the customer care centre through various channels. Read on to know details about the Tata Cards credit card customer care details. 

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Have a query or a complaint with respect to your Tata Card? Have them addressed easily by contacting their customer care centre. 

What is the Tata Card Toll-Free and Tolled Numbers?

For any queries related to your credit card, dial the following numbers: 

  1. 1800 180 8282 (toll-free number to be accessed only from MTNL/BSNL landline) 
  1. 39 02 34 56 (pre-fix your city STD code) or 1860 500 8282 
Tata Cards customer care contact

Contact Details of Tata Cards Credit Card Customer Service

The contact details are mentioned in the table below: 

Issue Type 

Contact details 

Lost card 

Call: 39 02 34 56 (allphones)1860 500 8282 Or 1800 180 8282SMS: 5676791 

Grievance redressal 

Contact the generalcustomer care number.For further escalation call 1860 180 7777 

Card related issues 

Email: customer.care@tatacard.comcustomer.care@tatacard.comhead@tatacard.comprincipalnodalofficer@sbicard.comcustomerservicehead@sbicard.com 

Note: The executives are available at 1860 180 7777 from Monday to Saturday 8 a.m. to 8 p.m. 

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How to Report Lost or Stolen Tata Credit Cards?

To report the lost Tata credit cards following the below-mentioned steps: 

Website: 

  1. Visit the official website of Tata Cards. 
  1. Navigate to the ‘Block Lost \Stolen Card’ option to report your card. 

SMS: 

  1. You can also report about lost or stolen cards via SMS. 
  1. Type ‘BLOCK XXXX’ and send it to 5676791. 
  1. Send the SMS from your registered mobile number. 

Call: 

  1. Call 39 02 34 56 (applicable for all phones) 
  1. Call 1860 500 8282 Or 1800 180 8282 (from BSNL or MTNL networks)  

Note: ‘XXXX’ is the last four digits of the credit card lost or stolen which to be mentioned while sending SMS. 

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Tata Cards Grievance Redressal

The details about lodging complaint regarding any issues or queries related to Tata Cards are mentioned below: 

Call: 

  1. Call 39 02 34 56 (applicable for all phones) 
  1. Call 1860 500 8282 Or 1800 180 8282 (from BSNL or MTNL networks) 
  1. For further escalation call 1860 180 7777 from Monday to Saturday within 8 p.m. to 8 p.m. 

Email: 

  1. Write an email tocustomer.care@tatacard.com with details, such as 16 Digit TATA Credit Card number and contact number in the subject line.  
  1. Resolution will be provided within five working days. 
  1. Customers can further escalate the issue if not satisfied with the resolution provided by customer care centre and write email to head@tatacard.com. 
  1. Resolution will be offered within five days of receiving your email. 
  1. Customers can further escalate the issue if they are not satisfied with the resolution and send an email at principalnodalofficer@sbicard.com
  1. Customers can also approach our Customer Service Head at customerservicehead@sbicard.comstaified with the resolution offered by the Principal Nodal officer. 

The contact details of the grievance redressal officer are given in the table below: 

Name 

Designation 

Contact Number 

Mrs. Rupali Bhardwaj 

Principal Nodal Officer 

1860-180-7777 

Mr. Prosenjit Dhar 

Nodal Officer 

FAQs on Tata Cards Credit Card Customer Care

  • Is the Tata Capital Credit Card free of cost?

    The Tata Capital credit card has a joining fee and also an annual fee.

  • How do I apply for the Tata Capital Credit Card?

    You can easily apply for the Tata Capital Credit Card by contacting the bank officials. You can also visit any branch.

  • What do I do if I lose my Tata Capital Credit Card?

    If you lose your Tata Capital Credit Card, you can always hotlist the card by contacting the customer care. You can reach them at 1860 267 6060.

  • What is the email Id for Tata Capital Credit Card Customer Care?

    You can write to the customer care at customercare@tatacapital.com.

  • Where do I reach out if I am not satisfied with the resolution provided by the grievance redressal team?

    If you do not get satisfactory resolution within 30 days of lodging a complaint, then you can reach out to the Ombudsman appointed by the Reserve Bank of India. 

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