UCO Bank Credit Card Customer Care

UCO Bank Credit Card Grievance Redressal

There are multiple ways to register your complaint at UCO Bank: 

1. Level 1: You need to register your complaint at UCO Bank by calling the customer care, visiting the branch, or by sending an email. 

Once you submit your complaint, you will be given a reference number to track the status of your raised issue. 

1. Level 2: If the issue is not resolved as per your satisfaction at Level 1, you can escalate it to the bank’s Zonal Officer. 

1. Level 3: If the issue still remains unresolved, you can escalate it further to the Principal Nodal South Indian Bank. 

1. Ombudsman Office: If the bank does not resolve the complaint within 30 days, or you are not satisfied with the resolution, you can approach the RBI Banking Ombudsman under the Integrated Ombudsman Scheme. 

UCO Bank Nodal Office Contact Details

If you have not received a satisfactory resolution for your grievances through any of the channels listed above, you may contact the nodal officer at the address given below:

General Manager,

Operations and Services Department

UCO Bank,

Head Office ,

India Exchange Place ,1st Floor

Kolkata - 700 001

Other ways to contact the nodal officer are given below:

1. Email address: hosp.cscell@ucobank.co.in

1. Telephone: 033-4455-7131 and 033-4455-7109

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