Dhanlaxmi Bank Credit Card Customer Care

Dhanlaxmi Bank Credit Card Grievance Redressal

If you are a Dhanlaxmi Bank credit cardholder, do note that the bank provides its customers with a dedicated grievance redressal system. In case of any complaints, you can contact the bank on 044-42413000 or 1800-425-1747. Alternatively, you can write to the bank at customercare@dhanbank.co.in explaining your concern in detail.  

If you are not satisfied with the resolution provided by the customer support team, you can further escalate the issue to the Nodal Officer, Dhanlaxmi Bank Ltd., Thrissur, or send an email at customer.complaint@dhanbank.co.in. 

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FAQs on Dhanlaxmi Bank Credit Card Customer Care

• Can I contact Dhanlaxmi Bank’s customer support on weekends?

  Yes, you can contact Dhanlaxmi Bank’s customer support on weekends. Their team is available 24x7. 

• Will I have to provide any details on contacting Dhanlaxmi Bank’s customer support?

  Yes, you may have to provide details like bank account number, registered number, etc. for verification purposes. 

• Can I raise credit card billing related disputes via customer care?

  Yes, you can raise credit card billing related disputes via customer care. 

• Will I be charged for calling Dhanlaxmi Bank’s customer support?

  You may or may not be charged for calling Dhanlaxmi Bank’s customer support, depending on your mobile service provider. 

• Can I raise a complaint about unauthorised transactions on my Dhanlaxmi Bank credit card through customer support?

  Yes, you can raise a complaint about unauthorised transactions on my Dhanlaxmi Bank credit card through customer support.