South Indian Bank Credit Card Customer Care

How to Block Lost or Stolen South Indian Bank Credit Card?

If you are a South Indian Bank credit cardholder and your credit card is lost or stolen, you need to report it immediately to the bank to prevent any misuse and fraudulent activities. To do so, you need to contact the bank on 1800 210 9111, 1800 102 9408, or 1800 425 1809. You can also write to bank at help@getonecard.app, reportfraud@fplabs.tech or ceghotlisting@sib.bank.in. Alternatively, you can visit the bank’s website and raise a request to block your credit card. 

South Indian Bank Credit Card Grievance Redressal 

South Indian Bank is known for offering a seamless customer support. To ensure that its customers receive a proper resolution for their grievances, the bank has a structured grievance redressal mechanism.  

Level 1: If you are a South Indian Bank customer and have any grievances, you can raise a complaint by contacting the bank’s customer care through toll-free numbers. You can also write an email to the bank explaining the issue or report it through the bank’s website. Alternatively, you can visit the nearest bank branch and report the issue in person. 

Level 2: If the issue is not resolved as per your satisfaction at Level 1, you can escalate it to the bank’s Nodal Officer. 

Level 3: If the issue still remains unresolved, you can escalate it further to the Principal Nodal Officer of South Indian Bank. 

Ombudsman Office: If the bank does not resolve the complaint within 30 days, or you are not satisfied with the resolution, you can approach the RBI Banking Ombudsman under the Integrated Ombudsman Scheme. 

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