What is foreign exchange mark-up fee for IOB?

Using your IOB credit card in a foreign country will attract a fee of 2.50%.

For how long is the interest-free period on credit card by IOB?

The interest-free period offered by the bank is up to 50 days for a credit card.

How many add-on credit cards can I avail from IOB?

You can avail a maximum of 4 add-on credit cards from IOB.

How do I reach the toll-free number of IOB branch?

You can reach the toll free number of IOB Bank at 1800 425 7744 .

How do I block my IOB Bank credit card?

You can call any of these numbers and block your IOB credit cards: 1800 425 7744 (toll-free).

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IOB Credit Card Customer Care

One of the many benefits that come with Indian Overseas Bank credit card is the constant customer support and guidance. Doubts regarding reward points? Query about a particular credit card feature? Not satisfied with the IOB credit card experience? – whatever be the concern, Indian Overseas Bank Credit Card Customer Care will come to your rescue immediately.

Cardholders can reach out to credit card customer care division through toll free number, phone number and through email. IOB’s friendly representatives will ensure that you get the maximum out of your credit card and that your concerns are addressed in no time.

Indian Overseas Bank Toll-Free and Tolled Numbers

Contact IOB's customer care centre by calling:

1800 425 7744 (toll-free, exclusively for credit cards)
1800 425 4445 (toll-free, general helpline number)
1800 890 4445
044 28519574
You can also call 044-28519573/9574/9575

You can also get in touch with the bank's credit card department head, by calling: 044 71729701

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Indian Overseas Bank Email Address Details

If you prefer sending an email regarding your credit card query, you can do so by addressing it to: creditcard@iobnet.co.in

Indian Overseas Bank Contact Details (Region-Wise)

Use the following details to contact the bank's regional offices:

Location	Address	Contact Number	Email ID
Agra	Sector 12 A 3rd Floor, Padam Business Park Sikandara Avas Vikas Yojna Agra 282 007 Uttar Pradesh	0562 2602277 0562 2502288	agrarcc@iobnet.co.in
Ahmedabad	1st Floor Sharad Shopping Centre Chinubhai Tower, Ashram Road Ahmedabad 380 009 Gujarat	079 26589858 079 26589865 079 26589866 079 25689864	rcc@ahmsco.iobnet.co.in
Bangalore	10/1, III Laxminarayan Complex, Palace Road Vasant Nagar Bangalore 560 052 Karnataka	080 22950207 080 22950208 080 22950209 080 22950210 080 22950212 080 22950301	rcc@bansco.iobnet.co.in
Baroda	3rd Floor Aries Complex B.P.C. Road, Alkapuri Baroda 390 005 Gujarat	0265 2331582 0265 2331710 0265 2330779	roplan@barsco.iobnet.co.in 2012ro@iobnet.co.in barodaro@iobnet.co.in
Bhopal	2 C.P. Square Malviya Nagar Bhopal 462 003 Madhya Pradesh	0755 2559934 0755 2559954	bhorcc@jaisco.iobnet.co.in
Bhubaneshwar	B/2, West Sahid Nagar Khurda District Bhubneshwar 751 007 Odisha	0674 2545135 0674 2546557 0674 2541406	rcc@bhusco.iobnet.co.in
Chandigarh	SCO-11 Madhya Marg Sector 7C Chandigarh 160 019 Chandigarh	0712 2795769 0172 2795842 0172 2795708 0172 2793014	rcc@chasco.iobnet.co.in
Chennai I	763, New Building Annex 3rd Floor, Anna Salai Chennai 600 002 Tamil Nadu	044 28416619 044 28511822 044 28521127 044 28552172	rcc@chemsco.iobnet.co.in
Chennai II	3rd Floor IOB Central Office Building (Annexe) 763, Anna Salai Chennai 600 002 Tamil Nadu	044 28525980 044 28521096 044 28521097 044 28521117	rcc@chensco.iobnet.co.in
Dehradun	595 Indira Nagar, Malik Chowk Dehradun 248 006 Uttaranchal	0135 2523714 0135 2523701 0135 2523700	dehradunro@iobnet.co.in
Delhi	2, 3rd Floor Rachna Building, Rajendra Place Pusa Road, Patel Nagar Post New Delhi 110 008 Delhi	011 25761904 011 25757254 011 25826489 011 25810779 011 25731322 011 25757271	rcc@delsco.iobnet.co.in
Ernakulam	Vettukattil Building JOS Junction, M.G.Road, Ernakulam Kochi 682 016 Kerala	0484 2378675 0484 2376949 0484 2375685 0484 2377264 0484 2376211	rcc@ernsco.iobnet.co.in
Erode	12/1 IOB Towers, A.P.T. Road, 1st Floor Park Road, Sathy Road Junction Erode 638 003 Tamil Nadu	0424 2222212	rcc@[at]erosco.iobnet.co.in
Goa	2nd Floor Salgaocar Centre RUA-DE-OUREM Panji 403 001 Goa	0832 2430864 0832 2435751 0832 2435640	rcc@goasco.iobnet.co.in
Guwahati	2nd Floor, Jupitara Palace ABC Police Point, G.S Road Guwahati 781 005 Assam	0361 2465308 0361 2464397 0361 2464904	gurcc@calnsco.iobnet.co.in
Hyderabad	5-1-664, 665, 679 Surabhi Arcade, Ground Floor Bank Street, Koti Hyderabad 500 001 Andhra Pradesh	040 23468872 040 23468881 040 23468882 040 23468883	rcc@hydsco.iobnet.co.in
Jaipur	SB-57, Ridhi Tower Opp. SMS Stadium 1st Floor, Bapu Nagar, Tonk Road Jaipur 302 015 Rajasthan	0141 4032940 0141 4032945 0141 4032708	rcc@jaisco.iobnet.co.in
Kolkata I	119 1st Floor, Park Street Kolkata 700 016 West Bengal	033 22299700 033 22299701 033 22164761 033 22295418 033 22299702 033 22299704	rcc@calmsco.iobnet.co.in
Kolkata II	119 White House, Park Street Kolkata 700 016 West Bengal	033 22270611	rcc@calnsco.iobnet.co.in
Kozhikode	11/41 E 3rd Floor, M Sons, ARCA Cherooty Road Kozhikode 673 001 Kerala	0495 2365551 0495 2369699 0495 2766393 0495 2766760	rcc.kozsco.iobnet.co.in
Lucknow	10, Nav Chetna Kendra 3rd Floor, Ashok Marg Lucknow 226 001 Uttar Pradesh	0522 2287163 0522 2287164 0522 2287161	rcc.lucsco.iobnet.co.in
Ludhiana	550/1 Fountain Chowk College Road, Civil Line Ludhiana 141 001 Punjab	0161 2445001 0161 2420803 0161 2445003 0161 2449422	rcc@ludsco.iobnet.co.in
Mangalore	Kayar Manj Building M.G. Road, Ballal Bagh Mangalore 575 003 Karnataka	0824 2450518 0824 2452855 0824 2452875	rccmangalore@goasco.iobnet.co.in
Meerut	LIC Building Mangal Pandey Nagar, Opp. Chaudhary Charan Singh University Meerut 250 005 Uttar Pradesh	0121 2762124 0121 2774707 0121 2603334	rcc@meesco.iobnet.co.in
Mumbai	Maker Tower 'E', V FLO Cuffe Parade Mumbai 400 005 Maharashtra	022 22174171 022 22174100	roplan@mummsco.iobnet.co.in 0801ro.iob.in
Mysore	2254/A Kouslya Building Vinoba Road Mysore 570 005 Karnataka	0821 2417116 0821 2417115 0821 2417118	mysorercc@iobnet.co.in
Nagpur	4C, Nirmala Apartment GF, Tilak Nagar Nawab Layout, Amravati Road Nagpur 33 Pin: 440010 Maharashtra	0712 2533302 0712 2533303 0712 2533304	nagrcc@jaisco.iobnet.co.in
Patna	2nd & 3rd Floor Nasima House West of Gandhi Maidan Patna 800 001 Bihar	0612 2219025 0612 2205300	rcc@patsco.iobnet.co.in
Pondicherry	9-11 ECR, 100 Feet Road Jansi Nagar Corner Puducherry 605 004 Puducherry	0413 2207804 0413 2207805 0413 2207806 0413 2207807 0413 2207808 0413 2207821 0413 2207822 0413 2207823	rcc@ponsco.iobnet.co.in
Pune	759/51 Decan Gymkhana Fergusson College Road Pune 411 004 Maharashtra	020 25670951 020 25679233 020 25679234 020 25679235 020 25665822	rcc@mumnsco.iobnet.co.in
Raipur	Phase-II Investment Building Jeevan Bima Marg, Pandri Raipur 492 004 Chhattisgarh	0771 2583913	raircc@jaisco.iobnet.co.in
Ranchi	1st Floor Shantideep Tower Radium Road, Kutchery Chowk Ranchi 1 Pin: 834001 Jharkhand	0651 2361530 0651 2361531 0651 2630228 0651 6571126	ranrcc@patsco.iobnet.co.in
Siliguri	Ojas Mall, 1st & 2nd Floor Station Feeder Road Siliguri 734 005 West Bengal	0353 2502184 0353 2502175	2975rcc@iobnet.co.in
Trivandrum	IOB Building M.G. Raod Thiruvanathapuram 695 001 Kerala	0471 2476319 0471 2476321 0471 2461397	rcc@trisco.iobnet.co.in
Varanasi	C-33/2 2nd Floor, Sri Prem Complex Kasi Vidya Peet Road Chandua Sigra Varanasi 221 002 Uttar Pradesh	0542 2220619 0542 2220617	varrcc@lucsco.iobnet.co.in
Vellore	13/25 Registrar Periasamy Street Veerasamy Nagar, Sankaranpalayam Vellore 632 001 Tamil Nadu	0416 2214486 0416 2224846 0416 2227386	vel.rcc@iobnet.co.in
Vijayawada	40-9-27 Ring Road 1st & 2nd Floor, ADJ to Telco Yard Vijayawada 520 008 Andhra Pradesh	0866 2474830 0866 2474920 0866 2484913	rcc@vijsco.iobnet.co.in
Vishakhapatnam	48-14-111/112 Ward No. 14, Sri Nithya Complex 4th Floor, Rama Talkies Road Visakhapatnam 530 017 Andhra Pradesh	0891 2567546 0891 2706312 0891 2706318	rcc@vissco.iobnet.co.in

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Indian Overseas Bank Credit Card Enquiries

As a cardholder, you may have these common queries. Here's how you can go about solving them:

In Case of Credit Card Theft: If your card has been stolen or is missing, the first thing you should do is block your card so that you are not liable for any unauthorised transactions. You can do this by calling:

1800 425 7744 (toll-free)

In Case Your Card Has Been Mistakenly Blocked: If your credit card had been mistakenly blocked you can contact the bank's customer care centre to find out why it has been blocked. In most cases, you may have to apply for a replacement card.

The contact details of the bank's overseas offices and representative offices are:

Location	Address	Email
Colombo	139, Main Street, Colombo - 11 Sri Lanka	iobcolombo@iobnet.co.in
Hong Kong	3/F, Ruttonjee House 11, Duddell Street Hong Kong	iobsm@netvigator.com
Seoul	2431 Building, 9th Floor, 24-31, 1-ka, Chungmu-ro, Chung-ku Seoul 100 011 Republic of Korea	iobseoul@kornet.net iobseoul@gmail.com
Singapore	Indian Overseas Bank IOB Building 64 Cecil Street Singapore - 049711	Relationshipmgr@iob.com.sg
Bangkok	P.B. No. 372 No. 221 Rajawongse Road Bangkok 10100 Thailand	agm@iob.co.th adv@iob.co.th intl@iob.co.th
China Representative Office	Unit A, 30th Floor Guangzhou International Trade Centre No. 1, Linhe Xi Road Guangzhou PRC China Post Code 510610	iobgzchina@yahoo.co.in
Dubai Representative Office	111, Mohd. Sultan Belshalat Building Al Karama, Post Box No. 127116 Dubai United Arab Emirates	iobdubai@gmail.com
Qatar Representative	Mr Niteh Kumar Sinha Doha Qatar	iobnksinha@gmail.com

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Indian Overseas Bank Credit Card Grievance Redressal

Indian Overseas Bank has a grievance redressal mechanism to help address your grievances. If you want to raise a complaint, you can do so by following the escalation matrix put in place.

Level 1: Contact the customer care centre or the branch manager to have your concerns addressed.
Level 2: If a satisfactory solution is not received within 7 days, you can contact the regional manager of the bank. You can find the regional office contact details under the heading 'Indian Overseas Bank Contact Details (Region-Wise)'.
Level 3: Send an email to the General Manager of the central office who is also the nodal officer
Level 4: If you are not happy with the resolution provided, you can contact the bank's internal ombudsman.
Level 5: If the bank is not able to provide you with a satisfactory solution, you can contact the banking ombudsman. The banking ombudsman is appointed by the Reserve Bank of India.

Here are the details of the regional nodal officers for grievance redressal:

Location	Name	Address	Contact Number	Email ID
Agra	Shri K V Narashimhan	Sector 12 A 3rd Floor Padam Business Park Sikandara Avas Vikas Yojna Agra 282 007 Uttar Pradesh	0562 2602299	agrarm@iobnet.co.in
Ahmedabad	Shri Krishnan Lal	Chinubhai Towersopp Handloom House Ashram Road Ahmedabad 380 009	079 26304320	regmgr@ahmsco.iobnet.co.in.
Bangalore	Shri C S Vasanthakumar	10/1, Palace Road Lakshminarayan Complex Vasanth Nagar Bangalore 560 052	080 22250258	regmgr@bansco.iobnet.co.in
Baroda	Shri Vinod Kumar Mehta	III Floor, Aries Complex B P C Road Alkapuri Baroda 390 005	0265 2331554	regmgr@barsco.iobnet.co.in
Berhampur	Shri M K Jena	VOS Campus II Floor Vijay Bhawan Engineering School Road Berhampur 760 010	0680 2290404	regmgr@bersco.iobnet.co.in
Bhopal	Shri Rayazul Haque	C P Square 2, Malviyanagar Bhopal 462 003 Madhya Pradesh	0755 2570202	bhoregmgr@jaisco.iobnet.co.in
Bhubaneshwar	Shri S Umapathy	B/2, West Sahid Nagar Bhubaneshwar 751 007	0674 2544171	regmgr@bhusco.iobnet.co.in
Chandigarh	Shri Manoj Mohan Sarangi	SCO 11, Madhya Marg Sector 7 C Chandigarh 160 019	0172 2792548	regmgr@chasco.iobnet.co.in
Chennai I	Shri Radhakrishna Prasad C H	III Floor IOB Central Office Building (Annexe) 763, Anna Salai Chennai 600 002	044 28521800	regmgr@chemrc01.iobnet.co.in
Chennai II	Shri N Swaminathan	III Floor IOB Central Office Building (Annexe) 763, Anna Salai Chennai 600 002	044 28521129	regmgr@chenrc01.iobnet.co.in
Coimbatore	Shri G V Koorse	11/952, Cross Cut Road Gandhipuram Coimbatore 641 012	0422 2497131	regmgr@coisco.iobnet.co.in
Delhi	Shri Y C Jain	2, III Floor Rachna Building Rajendra Place, Pusa Road Patel Nagar Post New Delhi 110 008	011 25724838	regmgr@delsco.iobnet.co.in
Dehradun	Shri Paramsing H Chauhan	595 Indira Nagar Malik Chowk Dehradun 248 006	-	dehradunrm@iobnet.co.in
Delhi NCR	Shri R K Gupta	M-13, IV Floor Middle Circle Connaught Place New Delhi 110 001	011 23416618	regmgr2@delsco.iobnet.co.in
Dindigul	Shri S Kalyana Sundaram	23, New Agraharam Palani Road Dindigul 624 001 Tamil Nadu	0451 2441480	dinregmgr@madsco.iobnet.co.in
Ernakulam	Shri Eaphen Joseph	Vettukattil Buildings Jos Junction M G Road Ernakulam, Kochi 682 016	0484 2375896	regmgr@ernsco.iobnet.co.in
Erode	Shri S Sundar	164/3 Muthumari Amman Koil St Thirunagar Colony Erode 638 003	0424 2212429	regmgr@erosco.iobnet.co.in
Goa	Shri S V Ramanamurthy	II Floor Salgaocar Centre Rua-De-Ourem Panaji 403 001	0832 2430642	regmgr@goasco.iobnet.co.in
Guwahati	Shri Raghunath Mohanty	2nd Floor Jupitara Palace ABC Police Point G S Road Guwahati 781 005 Assam	0361 2465145	guregmgr@calnsco.iobnet.co.in
Hubli	Shri B N Manjunathan	I Floor Madhava Arcade CST No.1+2+3+4 R S No 611 B, Gokul Road Hubli 580 030	0836 2333122	-
Hyderabad	Shri K Swaminathan	5-9-299, III Floor Suryalok Complex Gunfoundry Abids Hyderabad 500 001	040 23468869	regmgr@hydsco.iobnet.co.in
Jaipur	Shri P K Garg	D-23/A, Prithviraj Marg Chandra Nivas "C" Scheme Jaipur 302 005	0141 2224757	regmgr@jaisco.iobnet.co.in
Jallandhar	Shri H K Jatana	Lally Niwas G T Road Jallandhar City Punjab	-	jalregmgr@ludsco.iobnet.co.in
Kancheepuram	Shri Parthasarathy K	69-70 Sheikpet Nadu Street Kancheepuram 631 501	044 27223260	regmgr@kansco.iobnet.co.in
Karaikudi	Shri S Balachander	26/7, College Road I Floor Subramaniapuram Karaikudi 630 002	04565 226801	regmgr@karsco.iobnet.co.in
Kolkata I	Shri Dhanesh Chander	119, 1st Floor Park Street Kolkata 700 016	033 22262300	regmgr@calmsco.iobnet.co.in
Kolkata II	Shri G Kalyanam	119, White House Park Street Kolkata 700 016	033 22175819	regmgr@calnsco.iobnet.co.in
Kozhikode	Shri J Suryanarayana	11/41 E 3rd Floor Msons Arca Cherooty Road Kozhikode 673 001	0495 2367200v	regmgr@kozsco.iobnet.co.in
Lucknow	Shri Ajay Kumar Raizada	10, Nav Chetna Kendra III Floor, Ashok Marg Lucknow 226 001	0522 2287165	regmgr@lucsco.iobnet.co.in
Ludhiana	Shri Parvesh Kapoor	550/1 Fountain Chowk College Road Civil Lines Ludhiana 141 001	0161 2445000	regmgr@ludsco.iobnet.co.in
Mangalore	Shri K Anil	Kayar Manch Building M G Road Ballal Bagh Mangalore 575 003	0824 2450510	regmgr1@goasco.iobnet.co.in
Madurai	Shri L Thirugnana Sambandam	Plot No 40 80 Feet Road Arignar Anna Nagar Madurai 625 020	0452 2532854	regmgr@madsco.iobnet.co.in
Meerut	Shri Yashwant Singh Negi	LIC Building Mangal Pande Opposite Chaudhary Charan Singh University Meerut 250 005	0121 2761656	regmgr@meesco.iobnet.co.in
Mumbai I	Shri K K Soni	Maker Tower 'E' V Floor Cuffe Parade Mumbai 400 005	022 22183837	regmgr@mummsco.iobnet.co.in
Mumbai II	Shri H Ramakrishna Shetty	Sharadashram Vidya Mandir Dadar West Dr Bhavani Shankar Dadarkar Marg Mumbai 400 028 Maharashtra	022 24385331	mumbaiIIrm@iobnet.co.in
Nagapattinam	Shri N M Sivasamy	584 Public Office Road Velipalayam Nagapattinam 611 001	04365 242115	regmgr@nagasco.iobnet.co.in
Nagercoil	Shri Pathmaragam A V	552/1, 1st Floor M S Road Vetturanimadam Nagercoil 629 003	04652 230107	regmgr@nagesco.iobnet.co.in
Nagpur	Shri K Jagga Rao	4 C Nirmala Apartment GF Tilak Nagar Nawab Layout Amravati Road Nagpur 440 033	0712 2522323	nagregmgr@jaisco.iobnet.co.in
Patna	Shri Jitendranath Prasad	II & III F Nasima House West Of Gandhi Maidan Patna 800 001	0612 3263335	regmgr@patsco.iobnet.co.in
Puducherry	Shri V V Ganesh	42.1, Brahmins Street Mudaliarpet Pondicherry 605 004	0413 2207850	regmgr@pondrc01.iobnet.co.in
Pune	Shri A Diwakar Rao	759/1 Deccan Gymkhana F C Road Pune 411 004 Maharastra	020 25674730	regmgr@mumnsco.iobnet.co.in
Raipur	Suresh Chandra Sahu	Phase 2 Investment Building Jeevan Bima Marg Pandri Raipur 492 004 Chattisgarh	0771 2583914	rairegmgr@jaisco.iobnet.co.in
Rajkot	Shri Dhruba Charan Kar	Parekh Chamber Debar Road Rajkot 360 001 Gujarat	0281 2224223	rajkotrm@iobnet.co.in
Ranchi	Shri Gurubutt Nanajkar	Atmaram Bhavan Radheshyam Lane Main Road Ranchi 834 001	0651 6571127	ranregmgr@patsco.iobnet.co.in
Salem	Smt M Paramasivam	7/54, II F Ideal Garden Complex Junction Road Near Five Roads Salem 636 004	0427 2443911	regmgr@salsco.iobnet.co.in
Siliguri	Shri Kailash Chandra Rout	Ojas Mall 1st and 2nd Floor Station Feeder Road Siliguri 734 005	-	siligurirm@iobnet.co.in
Thanjavur	Shri Raghu Vatsa Chari S	85 P, Market Road Extension Thanjavur 613 001	04362 231945	regmgr@tansco.iobnet.co.in
Thiruchirapalli	Shri K Nagesh Bhatta	4, Bharathidasan Salai Cantonment Tiruchirapalli 620 001	0431 2410744	regmgr@tri1sco.iobnet.co.in
Tirunelveli	Shri C Srinivasan	131, East Car Street Tirunelveli Town Tirunelveli 627 006	0462 2322030	regmgr@tirsco.iobnet.co.in
Tuticorin	Shri S Rajendiran	65/A, I & II Floor Shanmugham Complex IOB Buildings, East Car Street Tuticorin 628 002	0461 2325367	regmgr@tutsco.iobnet.co.in
Thiruvananthapuram	Shri C Haridas	IOB Buildings 26/170 M. G. Road Thiruvananthapuram 695 001v	0471 2463383	regmgr@trisco.iobnet.co.in
Varanasi	Shri Lokendranath	C-33/2 II Floor, Sri Prem Complex Kasi Vidya Peet Road Chandua Sigra Varanasi 221 002 Uttar Pradesh	0542 2220625	varregmgr@lusco.iobnet.co.in
Vellore	Smt Radha Venkatakrishnan	324, Sri Krishsna Plaza 1st Floor Rto Road, Phase III Sathuvacheri Vellore 632 009 Tamil Nadu	0416 2223846	vel.regmgr@iobnet.co.in
Vijayawada	Shri J Satyanarayana	40-9-27, Ring Road I & II Floors Adjacent To Telco Yard Vijayawada 520 008	0866 2474820	regmgr@vijsco.iobnet.co.in
Visakhapatnam	Shri S Krishna Prasad	13-26-2 Apurupa Arcade Maharanipeta Visakhapatnam 530 002	0891 2567547	regmgr@vizsco.iobnet.co.in

Write to Indian Overseas Bank

If you prefer putting pen to paper, you can write down your grievance or query and send it to:

The Chief Manager

Credit Card Division

Indian Overseas Bank

763, Anna Salai

Chennai 600 002

Do keep in mind that if your queries aren't addressed by the bank, you can contact the banking ombudsman for your query to be addressed.

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FAQs on IOB Credit Card Customer Care

What is foreign exchange mark-up fee for IOB?
Using your IOB credit card in a foreign country will attract a fee of 2.50%.
For how long is the interest-free period on credit card by IOB?
The interest-free period offered by the bank is up to 50 days for a credit card.
How many add-on credit cards can I avail from IOB?
You can avail a maximum of 4 add-on credit cards from IOB.
How do I reach the toll-free number of IOB branch?
You can reach the toll free number of IOB Bank at 1800 425 7744.
How do I block my IOB Bank credit card?
You can call any of these numbers and block your IOB credit cards: 1800 425 7744 (toll-free)

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