Passport Seva Kendra

1. Issue of Fresh Passport: Apply for a fresh passport in case of first-time applicants for a respective passport category. 

1. Re-issue of Passport: Apply for a re-issue of your passport in the following cases: 

• Change in personal details. 
• Validity expired within the last three years or due to expire within one year. 
• Validity expired more than three years ago. 
• Exhaustion of passport pages. 
• Damaged passport. 
• Lost passport. 

1. Note: If you never held an Ordinary Passport, you must apply under the "fresh" category, even if you currently have an Official/Diplomatic Passport. 

1. Official/Diplomatic Passport Applicants: If you have never held an Official/Diplomatic Passport, you must apply under the "fresh" category, even if you currently have an Ordinary Passport. 

Passport Seva Login 

The Passport Seva login portal offers various options to apply for a new passport or renew an existing one. The step-by-step guide to log into Passport Seva portal is mentioned below: 

1. Visit the official Passport Seva website (https://portal2.passportindia.gov.in/AppOnlineProject/welcomeLink).

1. Click the green "Existing User? Login" button on the left side of the screen. 

1. Enter your User ID and password, which you received during registration. 

1. Choose one of the following options: 

• Fresh Passport/Passport Reissue 
• Identity Certificate 
• Police Clearance Certificate 
• Diplomatic / Official Passport 

1. Select “Fresh Passport/Passport Reissue”. 

1. Choose the “Normal” option on the next page and proceed. 

1. You can either download the form, fill it in manually, upload it later, or complete it online. 

1. Ensure all details are accurate as per your other documents. 

1. Verify the information and click the submit button. 

1. After submission, go to the new page showing your saved or submitted applications, and click “View”. 

1. Select your application and click “Pay and Schedule Appointment”. 

1. Option for online payment and click “Next”.  

1. Alternatively, you can also generate an offline challan and pay at an SBI branch. (Challan valid for 85 days from generation, takes two days to update the payment status). 

1. View a list of Passport Seva Kendras near your city with available time slots. 

1. Choose the Passport Seva Kendra and appointment time slot. 

1. Click “Pay and Book Appointment” to proceed to the payment gateway. 

1. You will be redirected to the appointment details page after making the payment. 

1. Take a printout of the application form and bring it along with original documents to the Passport Seva Kendra on the scheduled date and time. 

1. You can track your application status using the ARN (Application Reference Number) after document verification. 

Apply for Passport Through Passport Seva Kendra Offline

The following are the steps to apply passport through Passport Seva Kendra offline:

1. Keep ready all the required documents for applying for passport at PSK
2. Either download the passport application form from PSK website or collect the form from the PSK center
3. Fill in the application form and sign it
4. Book an appointment at the nearest PSK center through official website or by calling the PSK helpline
5. Visit the PSK on the appointment day along with your application form and documents

1. Complete the required procedures as per the instructions given in the PSK
2. Pay the application fee depending on the type of application form that you have filled in
3. Obtain the receipt that will be provided to you after making the payment
4. The passport will be sent to the registered address of the applicant after few days or weeks depending on the certain factors

Procedure to Submit the Form Online

It is mandatory that the form should be submitted online, and an appointment has been scheduled before you visit the PSK. The step-by-step procedure to submit the form online is mentioned below:

Step 1 : Visit the official website of Passport Seva

Step 2 : By clicking the 'New User Registration' option on the front page, you can finish the portal's registration process. 

Step 3 : Use your registered login credentials to log in to the Passport Seva Online Portal.

Step 4 : Click on the 'Apply for Fresh Passport/Re-issue of Passport' link marked on the portal.

Step 5 : Fill in the application form with the relevant information and submit the same.

Step 6 : Click on the 'Pay and Schedule Appointment' button.

Step 7 : Click on the 'View Saved/Submitted Applications' button to set up the date of your appointment.

Step 8 : To print your application receipt, which includes your Application Reference Number (ARN), click on the 'Print Application Receipt' link.

Step 9 : Visit the Passport Seva Kendra (PSK) or the Regional Passport Office (RPO) on your appointment date and submit the prescribed documents for verification.

your appointment date and submit the prescribed documents for verification. Note that online payment is mandatory for booking appointments at all PSK, POPSK, or PO and the payment can be done via credit card, debit card, internet banking of SBI challan. 

Procedure to Check Appointment Availability at PSK 

The step-by-step procedure to check the appointment availability at a PSK is mentioned below 

1. Visit the official portal of Passport Seva.
2. On the homepage select the option that is applicable, such as Apply for Fresh Passport/Reissue of Passport, "Diplomatic/Official Application", "Police Clearance Certificate (PCC)"
3. Login using your credential if you are an existing user 
4. Click on ‘Register Now’ and entire basic details if you are a new user 
5. Select the desired passport office from the drop-down list provided. 
6. Enter the captcha code in the designated field. 

1. Click on the 'Check Appointment Availability' button. 

How to Check Passport Seva Kendra Application Status Online?

The following are the steps to check the PSK application status online:

1. Visit the official Passport Seva Kendra website
2. Click on the 'Track Application Status' link
3. Enter your Passport Application Number that you have received while submitting the application
4. Select your Application Type, such as Tatkal or Normal, depending on the type of application submitted
5. Enter your Date of Birth
6. Click on the 'Track Status'
7. The page will direct to a new page where you will be able to check the status of your application

Passport Registration

A passport is essential for international travel and also serves as proof of identity and address. Users must register on the Passport Seva online portal, to access Passport Seva services. 

The steps for passport registration are mentioned below: 

1. Visit the official Passport Seva website (https://portal2.passportindia.gov.in/AppOnlineProject/welcomeLink).

1. Click on the "New User? Register now" button on the left side of the screen. 

1. Complete the form with the required details. 

1. Select “Passport Office” as the radio button option. 

1. Choose your nearest passport office from the drop-down list. 

1. Fill in your personal details as prompted. 

1. Create a login ID and password and confirm by re-entering the password. 

1. Select a hint question and provide an answer to retrieve your credentials if needed. 

1. Enter the captcha code. 

1. Click on "Register". 

1. Your account will be created, and you can log in using the credentials for future access. 

Other Services Offered by Passport Seva

1. Police Clearance Certificate (PCC): Issued for background checks. 

1. Background Verification for Global Entry Program (GEP): For Indian citizens enrolled in the U.S. Customs and Border Protection (CBP) Global Entry Program. 

1. Surrender Certificate: Individuals who are surrendering their Indian passport due to renunciation of Indian citizenship and acquiring foreign nationality are issued with surrender certificate. 

1. Line of Control (LoC) Permits: Residents of Jammu & Kashmir and Ladakh wishing to visit relatives across the LoC for valid reasons are issued with LoC permits by Passport Offices in Jammu and Srinagar. 

1. Certificate of Identity: Issued to stateless persons, including Tibetan refugees residing in India. 

Role of Passport Seva Kendra

The following are the vital responsibilities and roles of a Passport Seva Kendra: 

1. The main responsibility of a PSK is to accept the passport application form from the applicant. 
2. After accepting the application form and required documents, PSK performs the verification, background check, and prints the passport. 
3. On successful verification and approval from the passport officer, PSK issues the passport to the applicant. 
4. PSK addresses the queries regarding passport applications. 
5. PSK also maintains the record of application received, passport application processed, and passport issued. 
6. PSK ensures that the passport application submitted are compliant with the relevant regulations and guidelines. 

How to Check Passport Seva Kendra Application Status Offline?

The following are the steps to check the application status offline:

1. Send SMS (STATUS FILE NUMBER) to 9704100100
2. Call 18002581800, the National Call Centre number
3. You can also check the application status by visiting the PSK center in person

Contact Details of Passport Seva 

Phone number : 1800-258-1800

Email: passport.pg@mea.gov.in 

You can contact Passport Seva on this contact number any day between Monday to Friday from 9 a.m. to 6 p.m.