How to Close SBI Credit Card?

Although credit cards are one of the most useful products in the world of finance, sometimes, cardholders find it difficult to maintain them. Also, they might feel the urge to opt for a different card altogether. In such cases, cardholders would need to close or cancel the credit card that they want to stop using. This involves a simple process and will ensure that the cardholder doesn't have to pay unnecessary fees and charges.

Updated On - 06 Sep 2025
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How to Close an SBI Credit Card?

  1. By calling the Helpline number: SBI credit cardholders, who want to cancel or close their credit card account, can do so by calling the toll-free number - 1860-180-1290, or 39020202 (by using the local STD code as prefix).
  2. By writing to SBI placing a request to close the credit card on the following address: SBI Card, PO- Bag 28, GPO, New Delhi-110001.

You will need to mention your name, address, the card number, and their contact details. You should refrain from mentioning confidential information like the card's CVV number or PIN.

Once you have initiated the process of closing or cancelling the credit card, you can cut the concerned card diagonally. Once the primary cards are terminated by the bank on the cardholder's request, all the add-on cards availed will also get cancelled automatically.

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Things to Check Before Closing or Cancelling an SBI Credit Card

Though it is understood that a cardholder can cancel or close a credit card any time they want to, there are a few points that you should check before initiating the process of cancellation. Listed below is a checklist for cardholders for the same:

How to Close SBI Credit Card

Make sure that the dues are paid:

  1. In case you have an outstanding due on the credit card that you want to close or cancel, the bank will notify them by sending them a letter.
  2. Only once the cardholder clears the pending amount, will the credit card cancellation process be initiated.
  3. According to the guidelines laid by SBI, before you can initiate a process to cancel or close the credit card, you should settle all outstanding balance and all the EMIs that the card in question carries.

Redemption of reward points:

  1. Before closing or cancelling their SBI credit card, you should check their reward points that haven't been used.
  2. You must redeem them for products from the bank's catalogue of rewards or use them to bag good discounts.
  3. Cardholders can redeem the unused reward points within 45 days of cancellation of the card.
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Card should not be used just before initiation of cancellation:

  1. It is not advisable to use the card just before initiation of the cancellation process as it will still generate a statement of payment that the cardholder will need to pay. Also, the bank will not entertain a cancellation request if there's a fresh payment due on it.

Latest statement should be checked thoroughly:

  1. You should thoroughly check the latest SBI credit card statement that they wish to cancel to make sure that there are no fraudulent transactions made on it.

Does a Cancelled or Closed Credit Card affect your CIBIL Score?

If a cardholder owns a number of credit cards and chooses to cancel one of them, the amount of credit available to them reduces to some extent. This leads to an increase in the credit utilization ratio which ultimately has a negative impact on the cardholder's CIBIL score. In case, the cardholder has only one credit card that they wish to cancel or close after paying all the dues on it, they can do that without disturbing their credit score.

How to Reactivate a Closed SBI Credit Card?

Applicants can call the bank on their SBI credit card helpline number at 1860-180-1290, or 39-02-02-02 (by using the local STD code as prefix) or write to them at sbicorporate.services@sbicard.com. After the completion of necessary documentation and formalities, the bank will reactivate their closed or cancelled SBI credit card.

FAQs on How to Close SBI Credit Card

  • How can I close my SBI credit card online?

    You can close your SBI credit card online by sending an email to the official email ID of the bank.

  • In what cases should I close my SBI credit card?

    You can close your SBI credit card in case you are not using your card or want to upgrade your card.

  • How can I close my SBI credit card account permanently?

    You can call the bank helpline number or write to the bank requesting for closure of your SBI credit card account permanently.

  • Can the bank close my SBI credit card account without asking me?

    Yes, the bank can close your SBI credit card account without asking in case of inactivity, negligence, or multiple defaults in payments.

  • When will my SBI credit card be considered closed?

    Only after you clear all the dues on your card, will the request to close SBI credit card be processed. Card holders will be intimated through SMS or email regarding confirmation about the closure.

  • Will I have to close my add-on cards individually?

    No, you need not close your add-on cards individually, as once the primary card is closed the add-on cards are closed automatically.

  • What are the reasons for which someone apply for cancellation of SBI credit card?

    Some of the significant reason for which individuals apply for cancellation of credit cards are applying of upgraded version of SBI credit card; when an individual wants to confine to one card only in case, they have multiple cards; in case unable to manage the card; or unable to afford the bill payment and annual fee of the card.

  • Will the bank notify me regarding missed payment if I have already applied for cancellation of my SBI credit card?

    Yes, the bank will notify you regarding all the outstanding dues and missed payments, if you have already applied for credit card cancellation. The request for cancellation will be processed only after clearing the balance on your card.

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