How to Close or Cancel IndusInd Credit Card

Credit cards have become a primary mode of transaction for many people today. While the number of users continues to grow, the rate of card cancellations is also increasing, as individuals choose to close their accounts for various reasons. Read on to know more about it.

Updated On - 06 Sep 2025
credit card CTA button

How To Close or Cancel an Indusind Bank Credit Card

IndusInd Bank has set a clear procedure for cancellation, which it clearly explains in its cardmember agreement. According to this, each member looking to cancel their Indusind Credit Card need to submit an official request for termination of their credit card to the nearest IndusInd Bank branch. The bank will then take a few days to process the request before cancelling it.

How to Close IndusInd Credit Card

IndusInd Bank credit card holders can cancel their card by calling the bank’s 24x7 customer helpline. Simply dial 1860 267 7777 to place an official cancellation request.

Things To Keep In Mind When Cancelling Your Indusind Bank Credit Card

Here are some of the do's and don'ts you need to know before cancelling your IndusInd Bank Credit Card needs to follow:

The Do's:

  1. Clear your outstanding amount: Before filing the request, make sure to clear off the outstanding debt on your card. This doesn't just include the primary card, we're also talking about any supplementary card you have taken from the bank. Doing so will save you the embarrassment of the bank sending a letter listing out balance that needs to be cleared.
  2. Collect the rewards: In case you have any credit card reward points still pending on your credit card account, make sure to redeem them before sending in the termination request. The bank offers a 30-day window after the cancellation request is sent, within which you need to redeem the points. Once this period is over, your points will lapse.
  3. Cancel automated payments: Setting up automated payments on your credit card is a convenient way to manage bills without the hassle of manual payments each month. However, before closing your credit card, it's important to cancel any linked auto-payments. If not done in advance, you may receive a fresh bill for those charges, which must be cleared before the cancellation process can proceed, potentially delaying the closure of your card.

The Don'ts:

  1. Don't use the card: When you decide to cancel the card, stop using it for any transactions. Why go through the hassle of clearing bills again, when you have clearly decided you don't want to cancel the card and receive another statement.
  2. Don't keep the card: The bank asks you to send the card to them but defacing it across the magnetic chip. Make sure to abide by this directive. In case you don't and any fraudulent charges are made on the card, you will be the one responsible for clearing the bill.

Does A Cancelled Or Closed Credit Card Affect The Credit Score?

Yes. A cancelled credit card can have an impact on your credit score. Even more so, if the card you canceled is the oldest one you've had. Also, closing a card will reduce your available credit and increases the credit utilisation ratio, which the bureaus conclude as you increasing your expenditures. This could have a negative effect on your credit score.

Will a Cancelled or Closed Credit Card Affect Your Credit Score?

Yes, canceling a credit card can impact your credit score - especially if it's your oldest card. When you close a card, your total available credit decreases, which can increase your credit utilisation ratio. Credit bureaus may see this as a sign of higher spending, which could lower your credit score.

credit card CTA button

FAQs on How to Close or Cancel Indusind Credit Card

  • In how many days will my request for termination of my IndusInd Bank credit card be processed?

    Once the request is submitted, the card will be cancelled by the lender within 7 - 10 days.

  • Can I submit an official request for cancellation of my card through the bank's 24-hour helpline?

    Yes, you can submit a request for cancellation of your IndusInd Bank credit card through the lender's 24-hour helpline.

  • Should I destroy the card upon cancellation?

    Yes, ideally the card should be destroyed once cancellation is confirmed. You need to cut the card into two halves.

  • Is it necessary to clear all dues on the card before cancelling the credit card?

    You have to clear the pending dues on the card before requesting cancellation of IndusInd credit card.

  • Where can I reach the IndusInd bank customer care?

    You can reach the IndusInd bank customer care on 1860 267 7777.

Disclaimer
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.