HDFC Credit Card Fraudulent Transactions

Given below are the steps through which you can get your HDFC card blocked using net banking:

1. Log in to the HDFC net banking portal and providing your username and password.
2. After logging in, click on the 'Card' tab.
3. Under 'Credit Card', click on 'Request'.
4. Click on 'Credit Card hotlisting'.
5. Your card will be blocked by the bank.

Blocking your card through Mobile Banking

1. Download the HDFC mobile banking app on your smartphone.
2. Provide the four-digit PIN or use your index finger as 'Touch ID' to log in.
3. Under the 'Menu' section, click on 'Pay', and then click on 'Cards'.
4. Click on the credit card/s you wish to block.
5. You will find the 'Block' option. Click on it.
6. Provide the reason which is either lost or stolen to get your card blocked.
7. You can also select the option of getting the card reissued.
8. Click on 'Block Card'.

Reporting Unathourised Transaction through Phone Banking

Depending on the city in which you reside, you can call the phone banking number to report an unauthorised transaction on your card. If you are an NRI customer, you can call the phone banking number depending on the country in which you reside. You can find the details of the phone banking numbers on the HDFC Bank's official website.

You can also call the number 18002586161 to report any unathorised transaction on your card. You can then get it blocked and ask the bank to reissue you a new card.

HDFC Bank Phone Banking Numbers

HDFC Phone Banking Numbers for Existing NRI Customers

You can click on the click on the link to find the phone banking number of the country in which you reside.

Things to Keep Handy before Calling Phone Banking to Report Unauthorised Transaction

You will have to keep following information ready before calling phone banking to report unauthorised transaction on your credit card:

1. Your credit card number
2. The type of transaction i.e., whether the card was used to make an online purchase, or swiped at a retail, grocery store, etc.
3. The date on which the transaction took place
4. The transaction amount

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