How to Check LIC Policy Status, Details, Statement via Online/SMS/Call
Life Insurance Corporation of India (LIC) offers a wide range of online services that are designed to make transactions easier and respond quickly to the needs of its diverse customers. LIC offers multiple ways to access LIC policy status, details, and statement through website, app, SMS, or by calling customer care. These options help you to stay updated on your policy anytime, anywhere.
Checking your LIC policy status from time to time is as important as buying the policy itself. In the hustle and bustle of today's life, it is too likely to miss out on premium payments and sometimes, even the grace period goes unnoticed. So, to avoid that, you should perform a timely check of your life insurance policy and stay updated about upcoming premium payments.
Earlier, one had to visit the LIC branch office or get in touch with an agent to know the status of their LIC policy. Now with the online platform of the insurer providing a plethora of services, checking the status of your policy is just a click away.
LIC also provides mobile services through which customers can know their policy or premium payment status. Make sure that you have your LIC policy number ready while making calls to customer care or while checking your status online.
Checking Your LIC Policy Status Online: A Step-by-Step Guide
Check the steps to know the LIC policy details for New Users and for Registered Users.
Checking LIC Policy Status: Steps for New Users
Mentioned below are the steps to check the LIC policy status online for new users:
Step 1: Visit the official website of LIC and click on the option ‘Customer Portal’ under Login.
Step 2: On the next page, click on ‘Don't have an account? Sign Up’.
Step 3: On the next page, fill in the details correctly, such as policy number, DOB, installment premium, email, PAN, and passport number.
Step 4: Click on Proceed, and you will get a verification link through SMS or e-mail.
Step 5: Verify your e-mail and mobile number by clicking on the link.
Step 6: Set your password and log in by filling in your password.
Step 7: A new page will be opened where you need to fill in the details to check the policy status.
Details Required to Register as a New User on LIC Portal
You need the following information if you register as a new user on LIC portal:
Policy Number: You must be the owner of a valid LIC policy.
Date of Birth: The format for the DOB must be DD/MM/YYYY.
Mobile Number: To receive alerts such as LIC premium payment, policy maturity, premium due, and so on, you must provide a valid mobile number.
Instalment Premium: This represents the premiums paid without the need to enter any service tax.
Email Address: You need to provide a valid email address.
Checking LIC Policy Status: Steps for Registered Users
Users can check the details of premium payments, LIC online Payemnt group schemes, accrued bonuses, etc., by simply logging in to the LIC India website with their username and password. The below steps explain how to check your LIC policy status if you are a registered user:
Step 1: Go to the official website of LIC India.
Step 2: Under 'Login’, click on the 'Customer portal’.
Step 3: Enter your User ID and Password.
Step 4: Click on the ‘Policy Status’ tab to check the list of all your LIC policies.
Step 5: To check the policy status, click on the policy number from the given list.
Check LIC Policy Status Offline (SMS & Phone)
As a quick and simple alternative to going onto the website, LIC introduced the SMS and Phone Call service to allow consumers to verify the contents of their policies. Therefore, even if you are not registered with the user portal, you can still phone and SMS LIC to inquire about the status of your policy. These services make sure that policyholders who do not have internet access are not left out of the most recent changes.
Check LIC Policy Status via SMS: Quick Steps
LIC offers an SMS service to easily check their policy details and stay updated:
- Open the SMS app on your mobile phone.
- Type the following message: LICHELP <your policy number>
- Send the SMS to 9222492224
- You will receive a reply with the current status of your LIC policy.
Contact LIC Customer Care to Check Policy Status
You can check your LIC policy status by calling the LIC customer care number at +91-02268276827. Support is available in English, Hindi, and eight regional languages from Monday to Friday, between 8:00 a.m. and 8:00 p.m. For further assistance, you can also contact the nearest LIC zonal office.
LIC Customer Care Contact Details (Zone-Wise)
Find below the customer care numbers for all the voice support centres falling under different zones of LIC.
LIC Customer Zone | Contact Details |
Agra |
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Ahmedabad |
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Amritsar |
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Bangalore |
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Bangalore II |
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Belgaum |
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Bhagalpur |
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Bhubaneshwar |
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Bhopal |
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Chandigarh |
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Chennai |
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Chennai II |
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Coimbatore |
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Cuttack |
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Delhi |
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Delhi II |
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Dhanbad |
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Dwarka |
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Dharwad |
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Ernakulam |
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Gandhinagar |
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Goa |
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Gulbarga |
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Guntur |
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Guwahati |
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Gwalior |
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Gurgaon |
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Hubli |
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Hyderabad |
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Indore |
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Jabalpur |
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Jaipur |
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Jalandhar |
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Jamshedpur |
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Jammu |
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Jodhpur |
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Kanpur |
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Karnal |
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Kolkata |
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Kolkata (S) |
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Kolkata II |
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Kottayam |
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Kozhikode |
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Lucknow |
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Howrah |
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Madurai |
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Mangalore |
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Mumbai I |
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Mumbai II |
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Mumbai III |
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Mumbai III | Address: Mumbai BKC - III, Mahanagar Telephone Nigam Ltd., Telephone Exchange Building, G-N Block, Bandra Kurla Complex, Bandra (East), Mumbai - 400098· Contact Number: +91-22-26500441 & 26500442· Email Id: custzone2_mumbai-do3@licindia.com |
Mumbai IV |
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Muzaffarpur |
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Mysore |
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Nagpur |
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Nerul |
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Noida |
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Patna |
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Pune |
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Raipur |
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Ludhiana |
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Salem |
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Secunderabad |
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Siliguri |
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Surat |
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Thane |
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Thrissur |
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Tirunelveli |
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Trichy |
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Trivandrum |
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Varanasi |
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Vellore |
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Vijayawada |
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Vishakhapatnam |
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Warangal |
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Why Should You Check LIC Policy Status Regularly
Here is why it is advised to check the details and status of LIC policies:
- You can check the status of your policy find out the specifics of your policy, including the term, sum assured, maturity date, and premium due date. You can use this information to make suitable financial plans and make sure you don't forget to pay your premiums.
- You must be informed of the current status of your policy if you wish to make any modifications, like raising the sum assured or changing the policy's term.
- You can monitor your policy's performance, including the returns it generates and any bonuses you receive, by checking the status of your policy. You can evaluate the return on your investment with the help of this information.
- You are at risk of your policy lapse and losing all of its benefits if you fail to pay your premium on time. You can also avoid missing any premium payments by staying up to date on the date of the premium due.
Important Points About LIC Policy Validation and Enrollment
Given below are some of the important points that you need to keep in mind about LIC policy validation, enrollment, and premium payment options:
- LIC completes policy validation after performing all necessary checks as per your policy terms.
- Most LIC policies require annual premium payments made in advance.
- You can pay premiums monthly, quarterly, or half-yearly with a small extra charge.
- You can get authorized access to services like updating your address by enrolling in your LIC policy online.
Informative Life Insurance Pages
FAQs on LIC Policy Status
- How can I register myself on LIC portal if I am a new user?
Registering yourself on the LIC portal is extremely easy and hassle-free. e-Services by LIC allows a new user to begin registering by choosing their own credentials first. Simply fill out the form for registration available online, along with any documents (if required) and submit. Once you have registered successfully, you will receive a confirmation message on the email ID that you have provided. In the email, you will notice a link. Click on the link and you will be taken to a webpage wherein you will be able to link your policy with your account.
- What is the online procedure for checking LIC policy status?
In order to check your LIC policy status online, you need to visit the official website of LIC and click on ‘Online Services’. You can log in by registering as a new user or by providing your username and password. Then, go to ‘View Enrolled Policies’ to see all your policies. You can click on a policy number to view its status, premium details, and bonus information.
- Can I check the status of my policy despite not having registered online?
Individuals who have not registered on the website of LIC can still check their policy statuses in a jiffy. By means of the SMS and phone call service, you are just one step away from knowing the status of your policy.
- How do I check the status of my policy through the SMS facility?
You can check the policy status through the SMS facility by sending the message LICHELP <your policy number> to 9222492224.
- How do I check my LIC policy status with the help of the customer care?
In order to get information about the policy status, you can simply call the customer care officials on the number +91-02268276827.
- Should I check the status of my LIC policy regularly?
To reduce the chances of a policy lapse, it is recommended to check the LIC policy status regularly.
- Do I have to pay any charges to check the status of my LIC policy?
No, you do not have to pay any charges to check the status of your LIC policy. However, depending on your provider, you may have to pay SMS charges.
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