A UPI Payment App is a mobile application that facilitates instant money transfers and payments using the Unified Payments Interface (UPI). Apps like Google Pay, PhonePe, Paytm, and BHIM enable users to link their bank accounts, send or receive money, pay bills, and shop online securely and conveniently, 24/7.
The Unified Payments Interface (UPI) is a real-time payment system developed by the National Payments Corporation of India (NPCI) and was launched in the year 2016. It was one of the notable step in India’s journey towards a cashless economy. Initially, this system was adopted by a few banks, however, it is now widely accepted. There are many apps that provide users with this facility and apart from this, many banks have tied up with UPI and customers can use this platform through bank apps as well.
The features and benefits of UPI payment applications are as follows:
Here’s how you can set up UPI in any app:
Follow the steps given below to complete a transaction using UPI:
Step 1: Launch the UPI-enabled application where you have completed registration on your smartphone.
Step 2: Sign in to the app using your m-PIN or UPI PIN.
Step 3: Choose the "Transfer/Send Money" feature.
Step 4: Input the recipient's VPA/account details/mobile number.
Step 5: Specify the amount to be transferred.
Step 6: Confirm the payment by entering your UPI PIN.
Step 7: The transfer is processed instantly, and a confirmation message is dispatched to the user's mobile number.
The National Payments Corporation of India (NPCI) does not impose any fees or charges for accessing UPI services. This service is provided free of cost. The objective behind launching UPI was to encourage digital transactions and ensure its accessibility to all individuals.
Protect yourself from fraud by following these UPI security tips:
NPCI and RBI also recommend enabling SMS alerts and checking statements regularly.
The Indian apps with UPI feature are as listed below:
This is one of the most popular payment apps that allows users to transact using the UPI interface. This is considered to be one among the most preferred apps for UPI. The app was founded in 2015 and is powered by Yes Bank.
The BHIM (Bharat Interface for Money) app has been developed by the National Payments Corporation of India (NPCI). This app is known for its simplicity. It also offers a very secure interface. The payment interface comes with all the essential features and is known for its good user experience. Funds transfers can be initiated either through VPA, QR code or bank account number and IFSC Code.
This Indian payment network also joined the UPI interface. All Mobikwik customers can use UPI to add money into their wallet. They already provided various services such as fund transfer using debit card/credit card, net banking, cash pickup and cash deposit. The e-wallet service provider also has tied-up with various e-commerce merchants.
Launched by technology giant Google, the GPay app is one of the other apps that will provide customers the facility of using UPI. What makes this app different is that it is available in many Indian languages such as Telugu, Tamil, Marathi, Kannada, Gujarati, Bengali, and Hindi.
Initially, Amazon Pay was launched as a prepaid wallet and now has grown to provide integrated payments service. It is well connected with most of the banks and accepted on most of the payment gateways.
Freecharge is a Gurugram based application that allows you to make all types of payments like recharge, money transfer, credit card payment, etc. You can avail yourself of a personal loan option from Freecharge based on your CIBIL score.
Cred, founded in 2018 by Kunal Shah, was primarily designed for UPI payments and managing credit cards. However, most of the e-commerce platforms have embedded Cred as a payment option. Cred offers high cashback on transactions and is the fourth most popular UPI transaction app.
Around 52 banks in the country have collaborated with UPI to provide customers with the service. While most banks have developed their own UPI app in their existing mobile apps, other banks do not have UPI, while some banks have partnered with third parties to provide customers' access to UPI.
The UPI interface is changing the way digital payments are being made in the country. There are a number of UPI apps in the market and there are more and more such apps that are being launched. Another important point to remember is that you can use any UPI app to link your bank account Therefore all UPI apps are interoperable. For example, a customer can use or connect a Yes Bank account on the ICICI Pockets app.
Almost all major Indian banks support UPI today. Here are a few:
Note: UPI works across banks. Even if you use Google Pay, you can link it with any supported bank.
Follow the steps given below to generate UPI PIN:
Step 1: Open the UPI app for which you wish to generate PIN, such as Google Pay, CRED, etc.
Step 2: Navigate to the 'Bank Account' section within the app. This section displays all bank accounts linked to the app.
Step 3: Choose the specific bank account for which you wish to create a UPI PIN. If you have not set a UPI PIN for this account before, you will see a 'SET' option.
Step 4: Enter the last six digits and expiry date of your Debit/ATM card.
Step 5: You will receive an OTP (One-Time Password) from your bank on your registered mobile number. Enter this OTP on the next screen, along with the UPI PIN you wish to set for the account and click 'submit'.
Feature | UPI | NEFT | RTGS | IMPS |
Speed | Instant | 30 min – 2 hrs | Real-time (for large sums) | Instant |
Availability | 24x7 | Limited working hours | Limited working hours | 24x7 |
Minimum Amount | ₹1 | ₹1 | ₹2,00,000 | ₹1 |
Maximum Amount | ₹1–2 lakh/day (varies) | No limit | No limit | ₹5 lakh (varies) |
Charges | Mostly Free | ₹2.5–25 + GST | ₹25–50 + GST | ₹5–15 + GST |
Ease of Use | Very Easy (mobile-based) | Moderate | Moderate | Moderate |
Both NEFT and RTGS are fund transfer methods that take quite a bit of time, hence contributing to significant delays. UPI, however, is based on the IMPS system that is designed for mobile phones. UPI is a very user-friendly and easy to set-up interface.
The additional features offered by UPI include P2P functionality, simplification of merchant payments, a single app for money transfer and single click for two-factor authentication.
For customers who shop online, payments to merchants can be made if the UPI option is available in one of the payment options.
Yes. It is mandatory to add your debit card to add a UPI PIN.
To set up a UPI account on an app, download the app from the app store, register using your mobile number linked to your bank account, select your bank, and create a virtual payment address (VPA). Follow the app's instructions to link your bank account and set up a UPI PIN.
Yes, most UPI apps allow users to link multiple bank accounts to a single app. Users can switch between accounts within the app to perform transactions.
To send money using a UPI app, select the 'Send Money' or 'Send' option, enter the recipient's VPA, or mobile number, or scan their QR code, enter the amount, and authenticate the transaction using your UPI PIN.
UPI apps use advanced encryption and security measures to protect users' bank account details. However, it's essential to ensure that you download the app from a trusted source and follow security best practices such as setting a strong UPI PIN and not sharing your credentials with anyone.
No, UPI transactions require an active internet connection to initiate and authenticate transactions. However, some UPI apps may offer limited functionality in offline mode, such as viewing transaction history or checking account balance.
To pay bills using a UPI app, select the 'Bill Payments' or 'Services' section, choose the type of bill you want to pay (e.g., electricity, water, mobile recharge), enter the bill details, and proceed to make the payment using your linked bank account.
If you forget your UPI PIN, most UPI apps offer an option to reset the PIN. You may need to verify your identity using your debit card details or other authentication methods prescribed by the app.
Yes, you can receive money using a UPI app. You need to share your virtual payment address (VPA) or QR code with the sender. Once they initiate the transfer, you'll receive a notification, and the money will be credited to your linked bank account.
Yes, UPI apps impose transaction limits on the amount you can transfer in a single transaction as well as daily and monthly limits. These limits vary depending on the app and your bank. You can usually find information about these limits within the app or by contacting customer support.
The previous high of 13.3 billion transactions in April was surpassed by a record 14.04 billion transactions made using India's digital payments system, UPI, in May 2024. Additionally, the value of transactions increased from Rs 19.64 lakh crore in April to Rs 20.45 lakh crore in May.
Following a minor fall in April—the first monthly decline since March—comes this rise. With a 49% year-over-year increase, UPI continues to be the nation's fastest-growing digital payments network despite the April dip.
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