HP Gas Customer Care
Hindustan Petroleum or HP as it is more commonly known, is perhaps the most popular name when it comes to LPG in the country. With a history of over 40 years, the brand has made its way into our homes, aiming to provide quality products and services.
We might not associate petroleum companies to be customer friendly, but HP is changing this view, with attention to customer satisfaction. In a bid to ensure that customers have access to their machinery, HP Gas Connection has a dedicated customer care network, looking after any emergency one could have.
HP Gas Customer Care Toll-free Number
Hindustan Petroleum is headquartered at Mumbai, with both the Corporate and Marketing Headquarters functioning out of the city. Customers can call the toll-free number on 1800 233 3555.
Note: The aforementioned numbers are toll-free, ensuring that customers aren't burdened with any additional call charges.
HP Gas Emergency Helpline Number
HP has a dedicated emergency helpline number which caters to 24/7 situations. Any individual who has an emergency or leakage complaints related to his/her LPG connection can contact officials by dialing 1906 from their phones.
HP Gas Complaint Management System
Given the fact that HP is one of the largest distributors of LPG in the country, there are bound to be instances wherein customers face inconveniences. A Complaint Management System has been put in place to handle any such issues, with a dedicated portal set up for LPG-related complaints.
One can register a complaint regarding the services/products provided by a dealer, issues of overcharging, failure to deliver gas, etc. One can use the HP Gas Complaint Management System to register a complaint, with them expected to provide a few basic details like their connection number, LPG ID, location, distributor information, etc.
HP Gas Public Grievance Redressal System
Following its objective to provide great quality customer service, HP has also established a dedicated Public Grievance Redressal System, which caters to any complaints/grievances of the general public. Individuals who have any issues can meet the officers of HP at the regional offices between 4 and 5 pm every Friday.
FAQs on HP Gas Customer Care
- How can I complain about my HP gas cylinder not being delivered?
You can contact the toll-free helpline number of HP Gas at 1800-2333-555 to complain about not receiving your HP gas cylinder.
- What is the HP gas emergency helpline number is?
The HP gas emergency number is 1906.
- Is HP Gas Customer Care open 24/7?
Yes, HP Gas Customer Care is open 24/7.
- My complaints are not resolved by HP Gas customer care. Whom can I contact next to make my complaints heard?
In case your complaints are not resolved by the HP Gas customer care, you can contact the HP Gas's manager of public grievances.
- When can I visit my nearest HP Gas office to register a complaint?
You can visit your nearest HP Gas office between 4 pm and 5 pm every Friday to register your complaint.
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