It is important to keep one’s ATM card safe and protected. However, there are chances of ATM cards being stolen, lost or misused by unknown miscreants. In such circumstances, the cardholders can block or deactivate their card from being misused.
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Additionally, it is also important for customers to know about unblocking one’s ATM card. Besides theft, an ATM card can also be blocked due to numerous factors such as repeatedly entering the wrong ATM PIN and due to its expiry. In such cases the customers can either unblock their ATM card or reactivate a new one.
Several banks offer various methods to immediately block or unblock ATM cards. The banks have come up with streamlined processes to help customers block or unblock their ATM cards within a lesser time.
On this page you will find all the details regarding blocking and unblocking your ATM cards.
Besides being lost or stolen, ATM cards can be voluntarily blocked by the account holders due to various reasons such as the card being misplaced or entering the wrong details several times.
In such cases to unblock an already blocked ATM card, several banks have introduced various methods for customers to unblock their ATM cards. The following are the methods by which customers can unblock their ATM card:
The following is the method to unblock an ATM card by visiting the bank:
To unblock your debit card via call, follow the steps mentioned below:
Step 1: Call the customer service department of your bank.
Step 2: Speak with a representative or follow the automated voice system's instructions.
Step 3: Give the details that are required to verify your identity, including your card number, account number, and personal information.
Step 4: Request that your ATM card be unblocked and find out why it was blocked.
Step 5: The bank representative might ask you to visit the closest branch or submit more information to proceed.
Step 6: The bank will unblock your card once your identity has been verified.
Certain banks provide the ability to use SMS to unblock an ATM card. Here is how you can unblock your debit card via SMS:
Step 1: Find out if your bank provides the ability to unblock SMS messages as well as the precise format or keywords you must enter to start the process.
Step 2: Provide the necessary information, including your account number, card number, and the reason for the block, in an SMS message to the bank.
Step 3: An SMS containing a confirmation code or link to validate the request for unblocking may be sent to you.
Step 5: Your identity will be verified by the bank.
Step 6: The bank will approve your request and unblock your debit card.
The facility to unblock your debit card online is offered by some banks. You can do so by logging into your net banking account or mobile banking app.
Your ATM cards may be automatically unblocked under the following circumstances:
The following are the steps to block your ATM card via bank:
The following is a step-by-step process on blocking ATM card using net banking services:
Most of the banks have enabled the ATM card blocking process on their mobile banking application. The following are steps to follow to block ATM card using the bank’s mobile banking app:
The following is the method by which you can block the ATM card through bank’s customer care:
As per the Reserve Bank’s guidelines, the bank sends transaction alerts via email or SMS to customers for every transaction made from their account. This SMS or email contains a mobile number to alert if any transaction is fraudulent. The card holder can send an SMS to the said mobile number to immediately initiate the card blocking process.
Keep the following points in mind to prevent your ATM card from being blocked:
Yes, the option to unblock a debit card is offered by some banks. To unblock your card, use internet or mobile banking and follow the instructions.
No, you have to unblock your debit card before you can withdraw cash or make purchases with it.
Your card will be declined when it is blocked, so you will be unable to make purchases online. Additionally, the card will not be accepted by the ATM's card reader. To verify whether the card is blocked, you can visit the bank branch or contact customer service.
No, if your debit card is blocked, you cannot use it to transfer money. However, you can send money via RTGS or NEFT with your account information.
Yes, a debit card can be blocked temporarily.
To prevent your debit card from getting blocked, make sure to follow safe banking practices, report any lost or stolen cards immediately, and keep your PIN discrete.
Banks typically don't charge you anything to unblock a card. However, be mindful of any costs if the block resulted from a particular problem.
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