Niva Bupa Health Insurance Customer Care

Niva Bupa Health Insurance is a name that is synonymous with quality health insurance solutions in India. The company, besides offering tailor-made health insurance policies, also provides dedicated customer service through telephone and the customer service portal “Insta Assist

Updated On - 05 Sep 2025
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Niva Bupa Health Insurance Customer Service Portal

https://rules.nivabupa.com/customer-service/

Niva Bupa Health Insurance (previously called Max Bupa Health Insurance) is a name that is synonymous with quality health insurance solutions in India. The company, besides offering tailor-made health insurance policies, also dedicated customer service via various mediums like phone and the customer service portal “Insta Assist.

In case of any queries regarding the insurance policy, you can call the company’s customer care number or raise an enquiry or service request at the customer service portal “Insta Assist”.

Niva Bupa Health Insurance Customer Service Portal Details

Niva Bupa Health Insurance Customer Care

Customers can contact the customer care centre of the company for any queries or problems regarding Niva Bupa Health Insurance policies on the below mentioned customer service portal:

Customer Service Portal

https://rules.nivabupa.com/customer-service/

Niva Bupa Health Insurance Corporate Office

The customer can visit the corporate office of the company to discuss their problems if they find it more convenient. The corporate office of the same is mentioned below:

Niva Bupa Health Insurance Company Limited 

14th Floor, Capital CyberSpace

Sector 59, 

Gurugram, Haryana 

Regardless of how trivial or serious the query is, Niva Bupa customer care service is always there to help its customers out. The customer care centre can be contacted for issues regarding claims, tax receipts, grievance redressal, change of address, and more. 

Niva Bupa Health Insurance – City-Wise Phone Numbers

City 

Telephone Number 

Aurangabad

9999079387 

Delhi

011-61291900 

Lucknow

05226659000 

Rewari

8929489357 

Ujjain

9899281912 

Shivamogga

8929904138 

Trivandrum

9899247982 

Nasik

9873897827 

Ankleshwar

8929901759 

Pune

020-67444300 

Ludhiana

01616677000 

Navi Mumbai

9311954608

Nagpur

9953541982 

Patiala

9311954616 

Bengaluru

08068168000 

Trivandrum

9899247982 

Nellore

9899252731 

Hyderabad

040-49823699 

Amritsar

9811956696 

Jaipur

0141-4627600 

Jammu

8929903759 

Jhansi

9899743621 

Dehradun

9899311538 

Pondicherry

+918929800899 

Chandigarh

9582584400 

Patna

06126713600 

Guwahati

8929904106 

Ranchi

9899287972 

Chennai

044-66782800 

Bhubaneshwar

8586976904 

Kolkata

03361350300 

Panjim

9582612200 

Raipur

8929919052 

Services Offered by Niva Bupa Health Insurance

Mentioned below are the services offered on the website of Niva Bupa for its customers:

  1. Original Tax Receipt
  2. Update Address
  1. Grievances Redressal
  2. Track Claim Status
  3. Claim forms

Online Chat Support Services Offered by Niva Bupa

Customers can avail the following services via the company’s chatbot:

  1. Enquire about policies
  2. Renew policies
  1. Make Service Requests
  2. Buy New Policies

FAQs on Niva Bupa Health Insurance Customer Care

  • How can I update my address online?

    Yes. Click on change address under customer support head. Enter the details required to login and then update the address there itself.

  • Is a medical checkup required before purchasing a policy?

    A medical checkup might be essential for buying a medical insurance policy. It is to your advantage to undergo a medical check-up at the time of enlistment so that when required you get rapid and productive help and quicker settlement of claims.

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