- Keep a hard copy of the policy for future reference
Claim Process of ManipalCigna Health Insurance
The following are the methods of claim process available under ManipalCigna Health Insurance:
Reimbursement Claim Process
The following are the steps of reimbursement claim process:
- Download the claim form
- Keep ready all the required documents as listed in the claim form
- Submit the documents to the nearest branch of ManipalCigna
Once the verification is done successfully, the claim amount gets reimbursed on the account of the policyholder.
Cashless Claim Process
The following are the procedures of cashless claim of ManipalCigna Health Insurance:
- Hospital TPA will submit the preauthorization form and medical records to the insurer
- Initial approval will be given after assessing claim request
- Submit relevant documents to hospital TPA to increase the approved cashless amount
- Final bill and discharge summary will be submitted by the hospital TPA to the insurer
- Final approval will be given after final assessment of claim request
After final approval, non-payable expenses which are not covered under the plan will have to be paid by the insured.
Note: Report the hospital TPA for planned and emergency hospitalization 48 hours and 24 hours prior to the hospitalization.
Types of Health Insurance Policies under ManipalCigna Health Insurance
The following are the various types of health insurance policies offered by ManipalCigna:
- ManipalCigna ProHealth prime
- ManipalCigna ProHealth Insurance
- ManipalCigna Lifetime Health
- ManipalCigna Super Top Up
- ManipalCigna Prime Senior
- ManipalCigna ProHealth Select
- ManipalCigna ProHealth Cash
- Arogya Sanjeevani Policy, ManipalCigna
- ManipalCigna Lifestyle Protection- Critical Care
- ManipalCigna Lifestyle Protection- Accident Care
- Saral Suraksha Bima, ManipalCigna
- ManipalCigna ProHealth Group Insurance Policy
- ManipalCigna Lifestyle Protection Group Policy
- ManipalCigna Group Overseas Travel Insurance Policy
- ManipalCigna FlexiCare Group Insurance Policy
- ManipalCigna Global Health Group Policy
1. ManipalCigna ProHealth Prime
The following are the highlights of ManipalCigna ProHealth Prime:
Eligibility | - Age limit:
- Child: 91 days to 25 years (under family floater plan)
- Adult: 18 years
No maximum limit - Cover type: Individual or Multi-individual and Family Floater
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, and half-yearly
- Relationship covered: Self, spouse, children, siblings, parents, and parents-in-law, son-in-law, daughter-in-law, nephew, niece, grandparents, grandchildren, uncle and aunt
|
Types of plans | - ProHealth Prime Protect
- ProHealth Prime Advantage
- ProHealth Prime Active
|
Sum Insured | Rs.3 lakh to Rs.1 crore |
Benefits | - Offers ‘Any room’ category
- Coverage can be stopped for 30 days while travelling abroad
- Unlimited restoration of sum insured
- Annual health check-up after first year, irrespective of the claim
- Wellness program
- Guaranteed cumulative bonus up to maximum 200% of sum insured (25% per year)
- Renewal premium waiver for next one year in case of accidental death or critical illness
- Offers coverage for non-medical expenses
|
Coverage | - Pre-hospitalization for 60 days
- Post-hospitalization for180 days
- Domiciliary hospitalization up to 10% of sum insured
- Road and air ambulance
- AYUSH treatment
- Donor expense
- Bariatric Surgery
- Unlimited Tele-consultation
- Domestic second opinion (For 36 listed critical illness)
- Offers daily cash (in case of shared accomodation)
|
Exclusions | - Nuclear fuel contamination
- Medical issue caused due to foreign invasion or civil war
- Breach of law
- Medical issue due to hazardous or adventurous sports
|
Add-on | - Freedom Package
- Assure Package
- Enhance Plus Package
- Non-medical expense coverage
- Infertility treatment
- Personal accident coverage
- Cumulative bonus booster
- Deductible amount can be chosen from Rs.10,000 to Rs.25,000
|
Optional benefits | Critical illness coverage |
2. ManipalCigna ProHealth Insurance
The following are the highlights of ManipalCigna ProHealth Insurance:
Eligibility | - Age limit:
- Child: 91 days (up to 23 years for family floater plan)
- Adults: 18 years (no upper limit)
- Cover type: Individual and Family Floater
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, children, siblings, parents, and parents-in-law
|
Types of plans | - ProHealth Protect
- ProHealth Plus
- ProHealth Preferred
- ProHealth Premier
- ProHealth Accumulate
|
Sum Insured | Rs.2.5 lakh to Rs.50 lakh, 4 years waiting period |
Coverage | - Pre- and Post-hospitalization cover
- 546 Day Care Treatment cover
- Outpatient cover (Health Maintenance benefit up to Rs.500)
- Hospitalization cover
- Cumulative bonus
- In-patient hospitalization for AYUSH cover
- Ambulance expense
- Donor expense
- Treatment at home
- Worldwide emergency
- Opinion on critical illness from expert
- Health check-up (once in third policy year)
- Unlimited restoration
|
Exclusions | - Sterility and Infertility
- Dental treatment
- Cosmetic surgery
- Medical treatment due to alcohol or drugs
- Non-allopathic (unless mentioned under policy)
- Circumcision
- deductible or co-pay amount
- Unproven treatment
- Diagnostic test and routine health check-up
- IRDA listed non-medical expenses
|
Add-on | Critical illness add-on coverage |
Optional benefits | - Voluntary co-pay
- Mandatory co-pay waiver
- Cumulative bonus booster
- Up to Rs.1000 daily cash after completion of every 24 hours of hospiatlization
|
3. ManipalCigna Lifetime Health
The following are the highlights of ManipalCigna Lifetime Health:
Eligibility | - Age limit:
- Child: 91 days to 25 years
- Adults: 18 years to 65 years
- Cover type: Individual and Family Floater (Maximum: two adults and three children)
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, children, siblings, parents, and parents-in-law
|
Types of plans | - Lifetime Health- India Plan
- Lifetime Health- Global Plan
|
Sum Insured | Rs.50 lakhs to Rs.3 crore |
Coverage | - Pre- and Post-hospitalization
- Adult health check-up
- Day care treatment
- Robotic and Cyber Knife Surgery
- Modern and Advanced Treatments
- HIV/AIDS and STD Cover
- Mental Care Cover
- Inpatient Hospitalization for AYUSH
- Road Ambulance Cover
- Restoration of Sum Insured
- Domiciliary Expenses
- Premium Waiver Benefit
- Donor Expenses
- Inpatient Hospitalization for AYUSH
|
Exclusions | - Treatment outside India
- Gender change treatments
- Rehabilitation, rest cure, and respite care
- Plastic or cosmetic surgery
- Adventure or hazardous sports
- Obesity or weight control
- Treatment for alcoholism, drug, and other addictive condition
- Treatment in cure clinics, spas, hydros, etc
- Sterility and infertility
- Refractive error
- Dietary supplements
- Maternity
- Breach of law
- Excluded providers
|
Add-on | - Health + available on individual basis
- Women + available to female above 12 years of age
|
Optional Benefits | Critical illness Add-on cover available for 11 critical illness on additional premium payment |
4. ManipalCigna Super Top Up
The following are the highlights of ManipalCigna Super Top Up:
Eligibility | - Age limit:
- Child: 91 days to 23 years (Family floater)
- Adult: 18 years (no maximum limit)
- Cover type: Individual and Family Floater (Maximum: two adults and three children)
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, dependent children, siblings, dependent parents, and parents-in-law
|
Types of plans | - Super Top Up Plus
- Super Top Up Select
|
Sum Insured | Rs.3 lakh to Rs.30 lakh |
Coverage | - Day care treatment
- Pre-and Post-hospitalization
- In-patient hospitalization and for AYUSH cover
- Road ambulance cover
- Donor expense
- Guaranteed cumulative bonus
- Non-medical expense cover
|
Exclusions | - Illness due to alcohol or drug
- Illness due to nuclear contamination
- Civil war or foreign invasion
- Breach of law
|
Add-on | Critical Illness Add-on cover |
Optional benefits | - Reduction in waiting period of Pre-Existing Disease
- Guaranteed continuity on deductible
|
5. ManipalCigna Prime Senior
The following are the highlights of ManipalCigna Prime Senior:
Eligibility | - Age limit: 56 years to 75 years for adults
- Cover type: Individual or multi-individual and Family Floater
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
|
Types of plans | - Prime Senior Classic
- Prime Senior Elite
|
Sum Insured | Rs.3 lakh to Rs.50 lakh |
Coverage | - Domiciliary hospitalization
- Pre- and Post-hospitalization
- Road ambulance cover
- AYUSH treatment
- Donor expense
- Free health check-up after every claim
- Hospitalization expenses for treatment taken in ‘Any room’
- Cumulative bonus of 10% sum assured
- Unlimited tele consultation
|
Exclusions | - Medical issue due to:
- Hazardous or adventurous sports
- Civil war or foreign invasion
- Nuclear contamination
- Breach of law
|
Add-on | ManipalCigna Health 360 |
Optional benefits | - Restoration of sum insured
- Premium management
- PED waiting time reduction
- Any room upgrade
|
6. ManipalCigna ProHealth Select
The following are the highlights of ManipalCigna ProHealth Select:
Eligibility | - Age limit:
- Child: 91 days
- Adult: 18 years
No maximum age limits - Cover type: Individual and Family Floater
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, children, siblings, parents, and parents-in-law
|
Types of plans | - Prohealth Select A
- Prohealth Select B
|
Sum Insured | Rs.50,000 to Rs.25 lakh (PED waiting period of 4 years) |
Coverage | - Ambulance cover
- Donor Expense
- Domiciliary treatment
- In patient hospitalization
- Pre- and Post-hospitalization cover
- Day care treatment
- AYUSH cover
- Restoration of sum insured
|
Exclusions | - Treatment to pregnancy except ectopic pregnancy
- Circumcision
- Diagonostic test and routine health check-up
- Hazardous or adventurous sports
- IRDA listed non-medical expenses
- Ailment due to drug or alcohol
- Breach of law
- Cosmetic surgery
- Dental treatment
|
Add-on | Critical Illness Add-on Cover |
Optional benefits | - Voluntary Co-pay
- Re-assurance
- Worldwide Emergency Cover
- Health check-up
- Sub limits for specific disease
- Removal of room rent limit
- Cumulative bonus booster
- Benefit of health maintenance
- Deductible
|
7. ManipalCigna ProHealth Cash
The following are the highlights of ManipalCigna ProHealth Cash:
Eligibility | - Age limit:
- Child: 91 days
- Adult: 18 years
Maximum entry age: 65 years - Cover type: Individual
- Policy Period: One year, two years, and three years
|
Types of plans | - ProHealth Cash- Basic
- ProHealth Cash- Enhanced
|
Sum Insured | Rs.500 to Rs.5000 per day |
Coverage | - ICU Cash Benefit
- Worldwide Cover
- Sickness Hospital Cash Benefit
- Accident Hospital Cash Benefit
|
Exclusions | - Routine health checks up
- Diagonostic tests
- Dental treatment
- Circumcision
- Cosmetic surgery
- HIV or AIDS
- Illness due to drug
- Brith control
- Non-allopathic treatment
|
Add-on | Critical Illness |
Optional benefits | - Day Care Treatment Benefit
- Permanent Total Disability cover
- Accidental death
|
8. Arogya Sanjeevani Policy, ManipalCigna
The following are the highlights of Arogya Sanjeevani Policy, ManipalCigna:
Eligibility | - Age limit:
- Child: 91 days to 25 years (dependent children)
- Adult: 18 years to 65 years
- Cover type: Individual and Family Floater
- Policy Period: One year
- Premium Payment mode: Quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, children, siblings, parents, and parents-in-law
Maximum two adults and three children covered under family floater policy. - Renewal: Lifetime
|
Sum Insured | Up to Rs.10 lakh |
Coverage | - Pre & Post Hospitalization
- Inpatient Hospitalization
- Cataract treatment
- Dental Treatment
- Advanced and modern treatment
- Day Care treatment
- In-patient AYUSH Treatment
- Road Ambulance
|
Exclusions | - Unproven treatment
- Illness due to:
- Breach of law
- Drugs
- Nuclear contamination
- Foreign invasion
- Hazardous or adventure sports
|
9. ManipalCigna Lifestyle Protection- Critical Care
The following are the highlights of ManipalCigna Lifestyle Protection- Critical Care:
Eligibility | - Age limit: 18 years to 65 years
- Cover type: Individual and Family
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, dependent children, siblings, parents, parents-in-law, and grandchildren
|
Types of plans | - Critical Care Basic
- Critical Care Enhanced
|
Sum Insured | Rs.1 lakh to Rs.25 crore |
Coverage | - Aorta Graft Surgery
- Loss of sight and deafness
- Permanent Paralysis of Limbs
- Transplant of bone marrow and organ
- Specified severity of Coma
- Permanent symptoms due to stroke
- Regular dialysis due to kidney failure
- Myocardial Infarction and open chest CABG
- Cancer
- Open Heart Replacement
- Multiple Sclerosis
- Motor Neuron Disease
- Primary (Idiopathic) Pulmonary Hypertension
|
Exclusions | - Any other illness other than critical illness
- Ailments due to:
- Foreign invasion
- Drugs
- Nuclear radiation
- Pre-existing disease
- Working in tunneling or underground mining
|
Add-on | ManipalCigna Health 360 - OPD |
Optional benefits | NA |
10. ManipalCigna Lifestyle Protection- Accident Care
The following are the highlights of ManipalCigna Lifestyle Protection- Accident Care:
Eligibility | - Age limit:
- Child: 5 years to 25 years
- Adult: 18 years to 80 years
- Cover type: Individual and Family Floater
- Policy Period: One year, two years, and three years
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, children, siblings, parents, and parents-in-law
|
Types of plans | - Accident Care- Basic plan
- Accident care- Enhanced plan
- Accident care- Comprehensive plan
|
Sum Insured | Up to Rs.10 crore |
Coverage | - Emergency Ambulance Cover
- Accidental Death
- Funeral expense
|
Exclusions | - Pre-existing disease or disability
- Any medical treatment specifically excluded
- Ailment due to:
- Drugs
- Nuclear contamination
- Congenital Anomalies
- Adventure or hazardous sports
|
Add-on | - Critical Illness Add on Cover
- ManipalCigna Health 360 - OPD
|
Optional benefits | - Coma Benefit
- Broken Bones Benefit
- Temporary Total Disablement
- Burn benefit
|
11. Saral Suraksha Bima, ManipalCigna
The following are the highlights of Saral Suraksha Bima, ManipalCigna:
Eligibility | - Age limit:
- Child: 3 months to 25 years
- Adult: 18 years to 70 years
- Cover type: Individual and Family
- Policy Period: One year
- Premium Payment mode: Quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, dependent children, parents, and parents-in-law
|
Sum Insured | Rs.25 lakh to Rs.1 crore |
Coverage | - Permanent partial and total disablement
- Accidental death
- Cumulative bonus
|
Exclusions | Illness due to: - Foreign invasion
- Nuclear contamination
- Drugs
- Hazardous sports
- Breach of law
|
Add-on | - Education Grant
- Hospitalization covers due to accident
- Temporary total disablement
|
12. ManipalCigna ProHealth Group Insurance Policy
The following are the highlights of ManipalCigna ProHealth Group Insurance Policy:
Eligibility | - Age limit: No minimum and maximum age limit
- Cover type: Individual and family floater
- Policy Period: One year
- Premium Payment mode: monthly, quarterly, half-yearly, annually
- Relationship covered: Self, and dependent including spouse, unmarried children, unmarried siblings, unmarried grandchildren, parents, parents-in-law
- Group size: 7
- Lifetime renewal, in case the insured associated with the group
|
Sum Insured | Up to Rs.1 crore |
Coverage | - Domiciliary Treatment
- Inpatient Hospitalization
- Donor Expenses
- Road Ambulance
- Pre & Post Hospitalization
- Day care treatment
|
Exclusions | Ailments caused due to: - Nuclear contamination
- Hospitalization without treatment
- Breach of law
- Drug and intoxicating substance
|
13. ManipalCigna Lifestyle Protection Group Policy
The following are the highlights of ManipalCigna Lifestyle Protection Group Policy:
Eligibility | - Age limit:
- Minimum: 18 years
- Maximum: 75 years
- Cover type: Individual
- Policy Period: One year
- Premium Payment mode: monthly, quarterly, half-yearly, annually
- Relationship covered: Self, and dependent including spouse, unmarried children, unmarried siblings, unmarried grandchildren, parents, parents-in-law
- Group size: 7
- Lifetime renewal, in case the insured associated with the group
|
Sum Insured | Up to Rs.50 crore |
Coverage | - Group personal accident coverage with choice of optional coverage
- Critical illness coverage of up to 36 illnesses with six different plans with optional benefits
|
Exclusions | - Personal accident due to:
- Pre-existing disease
- Drugs or intoxicating substance
- Pregnancy
- Nuclear contamination
- Critical illness due to:
- Brith control procedures
- Specified critical illness mentioned under policy
- Drugs or intoxicating substance
|
14. ManipalCigna Group Overseas Travel Insurance Policy
The following are the highlights of ManipalCigna Global Overseas Travel Insurance Policy:
Eligibility | - Age limit: 0 day to 95 years
- Cover type: Individual and multi-individual
- Policy Period: One year
- Premium Payment mode: monthly, quarterly, half-yearly, annually
- Relationship covered: Self, spouse, children, siblings, parents, uncle, aunt, niece, nephew, in-laws, grandparents, grandchildren
- Group size: 7
- Lifetime renewal, in case the insured associated with the group
- Employee group of employer: Employees and dependent covered as nominated by employer registered under Indian companies
- Employee group of non-employer: Members having commonality except insurance
|
Sum Insured | Up to Rs.50 lakh |
Coverage | - Coverage on travel inconvenience caused due to trip cancellation
- Medical expenses
- Personal accident coverage during travel
|
Exclusions | - Illness due to:
- Breach of law
- Foreign invasion or civil war
- Drugs or intoxicating substance
- Nuclear contamination
- Unproven hospitalization
|
Optional benefits | 51 optional covers |
Are of coverage | - Asia Pacific
- Worldwide excluding US and Canada
- Schengen including US and Canada
- Schengen excluding US & Canada
- Worldwide
- MDV (Marhaba Dubai Visa)
|
15. ManipalCigna FlexiCare Group Insurance Policy
The following are the highlights of ManipalCigna Flexicare Global Insurance Policy:
Eligibility | - Age limit: No minimum and maximum age limit
Children from1 day to 25 years are covered under family floater policy - Cover type: Individual and Family floater
Travel cover for single and multi-trip - Policy Period: One year
- Premium Payment mode: Single, quarterly, monthly, half-yearly, annually, daily, weekly, fortnight, limited premium paying term
- Relationship covered: Self, spouse, children, siblings, parents, uncle, aunt, niece, nephew, in-laws, grandparents, grandchildren
- Group size: 7
- Lifetime renewal, in case the insured associated with the group
|
Sum Insured | Up to Rs.5 crore |
Coverage | - Ailments including surgery, domestic travel, accident, etc.
- Various options of selecting co-pay plans
- Dependent member and family protection
- EMI protection
- Premium waiver
- Wellness package
- Income protection
|
Exclusions | - Ailment due to drugs and alcohol
- Medical expenses due to foreign invasion or civil war
- Illness due to breach of law
- Illness due to nuclear contamination
|
Area of coverage | Limited to a particular region within India or outside India (for overseas coverage) |
Currency | Limited only to Indian currency (INR) |
16. ManipalCigna Global Health Group Policy
The following are the highlights of ManipalCigna Global Health Group Policy:
Eligibility | - Age limit:
- Child: 1 day to 25 years
- Adult: 18 years to 95 years
- Cover type: Individual and Multi-individual
- Policy Period: One year
- Premium Payment mode: Single, quarterly, monthly, half-yearly, and annually
- Relationship covered: Self, spouse, unmarried partner or legal spouse, unmarried children up to 25 years
- Group size: 7
- Lifetime renewal, in case the insured associated with the group
|
Sum Insured | Up to Rs.10 million dollar |
Coverage | - Outpatient cover
- Inpatient hospiatlization
- Day care treatment
- Wellness package
- Maternity and new born cover
- Psychiatric and Psychological Care
- Cancer and AIDS or HIV cover
- Dental and Vision cover
- Complimentary treatment and travel vaccination
- Emergency evacuation and repatriation
- Waiting period inclusion
- Co-pay and deductible
|
Exclusions | - Ailment due to intoxicating substance or drugs
- Hospitalization due to breach of law
- Unproven hospitalization
- Illness due to nuclear contamination
|
Area of coverage | - Asia Pacific excluding Hong Kong and Singapore
- India, Europe, Caribbean Island countries, Canada, and Latin America
- Asian Middle East, South Asia, African
- Asia Pacific including Hong Kong and Singapore
|
Currencies | - INR
- AUD
- SGD
- USD
- AED
- Euro
- GBP
|