Health Insurance Portability

Health insurance portability is a facility in which one can port his/her current health insurance policy from the present insurer to a different insurer. Porting can be done when one faces poor service, needs extra cover, or for any other reason.

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The ability to move one's current health insurance coverage from their current insurer to a different insurer is known as health insurance portability. When one experiences poor service, needs additional coverage, or for any other reason, porting can be done.

By ensuring that businesses don't take their clients for granted, portability promotes competition and gives current customers better options. Customers who choose portability have the freedom to switch to a better service provider without worrying about losing any acquired perks.

How to Apply for Health Insurance Portability?

To port your health insurance, you should follow the steps mentioned below:

Step 1: Request portability from the new insurance provider at least 45 days before the current policy is set to expire. 

Step 2: When the request for portability is received, the new insurer will offer a proposal, a portability form, and information on the various health insurance options. 

Step 3: Choose a health plan that meets your needs, then send the new insurer the completed proposal and portability documents. 

Step 4: In order to verify certain information, such as the applicant's claim history, medical records, etc., the new insurance firm will contact the prior insurer after receiving the forms with the relevant information or visit the IRDAI website. 

Step 5: Within seven working days, the current insurer must provide all necessary information via the IRDAI's common data-sharing system. The decision to approve the porting request may be delayed by the new insurer in the event that this information is shared later than expected. 

Step 6: Within 15 days of receiving all the information, the new insurer will determine whether to accept or reject the insurance. They will be forced to accept the portability application if a decision is not made within this time frame. 

What Documents are Required to Port Health Insurance?

The following documents are required to port health insurance - 

  1. From previous insurer - The most recent renewal notice specifically mentions coverage continuity, if any claims have been made, documents such as a discharge summary and an investigation report, among others, Certificates of prior policies, and Policyholders' self-declaration in no-claim situations. 
  2. From new insurer – duly filled portability form and duly filled proposal form. 

What are the Rules of Health Insurance Portability?

Health insurance portability is governed by a set of guidelines that must be observed by both policyholders and insurance providers, according to the IRDAI. Here are some of the regulations regarding health insurance portability: 

Categories 

Rules 

Type of Company 

Policyholders may transfer their policies from one general or specialty insurance provider to another general or specialty provider. 

Permitted health insurance policies 

Only comparable health regulations may be ported. For instance, a policyholder can switch from one top-up insurance plan to another top-up insurance plan or from one reimbursement health plan to another reimbursement plan. Health insurance policies for families and individuals can both be migrated, though. 

Intimation of Portability 

If a person chooses to move their health insurance, they must notify their existing insurance provider in writing of their choice and specify the new provider. Additionally, they must submit a portability request to the new insurance provider at least 45 days prior to the expiration of their current policy. 

Renewal of existing policy 

For the portability option to be available, policyholders must renew their health policies continuously. However, if the policy is discontinued due to an insurance company delay, it won't be regarded as a break-in policy, and porting will be permitted. 

Grace Period 

If the porting process is still ongoing or the decision from the new insurer is still waiting, applicants are given a 30-day grace period for policy renewal. Policyholders must pay a prorated premium to their current insurer in lieu of the annual premium in order to access this extended coverage. 

Waiting period for pre-existing disease 

If a person switches to a new insurance with a longer waiting period for pre-existing conditions, the entire waiting period must be completed, less the time already spent under the old policy. 

Advantages of Health Insurance Portability:

The various advantages of health insurance portability are mentioned below - 

  1. The capacity to adjust coverage to fit current health needs is known as portability. Depending on how one's lifestyle has changed, they can add new nominees or choose an additional cover. 
  2. When a policy is transferred, the new Sum Insured is calculated by adding the Accrued Bonus to the previous Sum Insured. During portability, the No Claim Bonus is also added to the new Sum Insured. 
  1. Without having to worry about any time-bound exclusions, people can choose portability. 
  2. Health Insurance Portability gives policyholders the opportunity to switch to a service provider that uses open communication and avoids obfuscated terms and conditions. 
  3. Policyholders have the option of choosing a health insurance company that has a reputation for providing excellent customer service. 

Disadvantages of Medical Insurance Portability:

  1. Timely - Policyholders can opt for portability only when their policy is due for renewal. Portability is not allowed at other times. 
  1. No significant policy change - Policyholders cannot move to policies which are totally different. They can port to only similar types of policies. 
  2. Higher premiums - Additional benefits could mean higher premiums, which can erase any monetary benefit. 
  3. Loss of Benefits - Policyholders who move from group insurance policies to individual policies might not get all the benefits included in their previous policy. 

Reasons Why Health Insurance Portability Gets Rejected?

If a portability application does not adhere to the terms, conditions, and policies of the insurance provider, it may be rejected by IRDAI. Applications for portability may also be denied for the following reasons: 

  1. Poor claim history, for example, if several recent health claims have been made 
  2. Insufficient information 
  3. There are significant differences between the new policy's inclusions, exclusions, and other aspects and the current policy. 
  4. delayed submission of documents 

Other reasons for health insurance portability rejection may include - 

  1. The insurance provider might become suspicious if a policyholder wants to cancel their floater health coverage. This is due to the fact that people who make such requests typically have poor health and want to increase their coverage. Therefore, it is likely that such portability requests will be denied. 
  2. While some insurance providers accept individuals between the ages of 60 and 69, the majority of providers do not take requests for portability from customers who are 70 or older. In any instance, insurance firms may be picky, apply strict underwriting guidelines, demand high rates, ensure high premium loading, and possibly implement a co-payment provision in the event of a senior citizen portability request. 

FAQs on Health Insurance Portability

  • Which policies are eligible for health portability?

    Portability is applicable to all indemnity-based individual health insurance policies offered by general insurers and health insurers, including family floater policies. Additionally, indemnity-based group health insurance plans that banks offer to account holders permit the portability of benefits.

  • When can a policyholder use the portability option?

    Only during the policy renewal process can a policyholder port their coverage. 

  • Is there an age limit at which a policyholder can request portability?

    All holders of health insurance policies are eligible to use the portability option. 

  • When can health insurance coverage be ported?

    A health insurance provider is required by the IRDAI to acknowledge a portability request within three days of receiving it. However, after obtaining all required paperwork, companies have 15 days to accept or decline a transfer request. They will have to agree to your request for portability if there is a delay. 

  • Can porting of health insurance be done online?

    Yes, by going to the website of the new health insurance provider, you can move a health insurance policy there. 

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