City Union Bank Personal Loan Customer Care

City Union Bank has a professional customer relation team that is committed to providing dependable customer care support to all individuals. The team offers tailor-made recommendations and solutions to support customers. When you take a personal loan from this bank, you will definitely be able to obtain quick resolutions related to your loan.

You can take the bank's help for fixing your loan EMIs, for negotiating your interest rate, for learning about the different loan repayment methods, for issues with your personal loan rejection, etc. Whether your query is simple or complex, you can get in touch with the customer care centre of the bank.

City Union Bank Complaint and Grievance Resolution Process

Keeping customers' satisfaction in mind, the bank focuses on addressing every customer's complaints and grievances at a fast pace. The bank works towards eliminating any sort of delay while delivering customer satisfaction. In the context of CUB personal loans, the typical types of grievances are associated with rejections of loan applications, rates of interest of the personal loans, etc. The bank addresses the various complaints by forwarding it to the Advances Department of the bank.

The nature of complaint and details of the complaint will be assessed and evaluated by the advances department and then necessary action will be taken by the bank to fix the issue. The bank also has an Ombudsman scheme to resolve serious issues.

The bank allows personal loan customers to register grievances online.

1. Any customer of the bank can go to the official website and go to the 'Grievances' section. Here, you can click 'Register here'.
2. Once you click this, you will have to mention if you are an existing customer or a non-existing customer.
3. If you are an existing customer, you will have to key in your account number, customer name, email address, mobile number, branch name, and subject. You can also type the complaint details in the relevant field.

You can also track the status of your complaint online.

1. You will need to visit the 'Grievances' section on the bank's website. Here, you can click 'Know the current status of your complaint'.
2. Here, you will need to enter complaint reference number, mobile number, and the captcha code, and then click 'Search'.
3. You will now get your complaint status.

City Union Bank Personal Loan

City Union Bank offers one personal loan product to individuals across the nation. This particular personal loan is provided to people against jewels. The loan applicant will be required to pledge certain jewels in order to obtain the loan from the bank. You can apply for this online by visiting the official website of the bank.

The bank has a great customer care facility in order to assist customers who apply for personal loans and other products. You can get all your doubts related to your personal loan clarified by calling the bank.

Features and Benefits of City Union Bank Personal Loan

1. You can repay this loan through equated monthly installments (EMIs).
2. This personal loan can be repaid in a flexible manner.
3. You will have to pledge jewels to the bank for the loan amount to be disbursed.
4. The rate of interest for this personal loan ranges from 9.50% onwards.

How to Apply for City Union Bank Personal Loan?

1. You can apply for a personal loan from City Union Bank conveniently on the official website of the bank. All you need to do is go to the personal loan segment on the bank's site and then click 'Apply Now'.
2. Once you click this, you will need to key in certain details in the relevant fields. You will need to enter your name, phone number, email address, and your closest branch location.
3. After you key in this information, you will be required to enter the captcha code, and then click 'Submit'.
4. You may also go to your nearest CUB branch and meet a bank representative to apply for a personal loan.

Documents Required for City Union Bank Personal Loan

You will need to submit a few documents mandatorily while applying for a CUB personal loan and they include:

For proof of identity, you can furnish the following:

1. Passport
2. Aadhaar
3. PAN card
4. Driving license
5. Voter's identity card
6. Ration card
7. Identity card from your employer or organisation

For proof of address, you can furnish the following:

1. Passport
2. Aadhaar card
3. Driving license
4. Bank statement
5. Voter's identity card
6. Telephone bill (recent)
7. Bank passbook

You will need to execute the following documents for your personal loan application:

1. Quotation from your vendor
2. Demand promissory note
3. Loan and hypothecation agreement

A good credit score can help you secure lower interest rates on loans and credit cards.

Get Free Credit Score