UCO Bank Personal Loan Customer Care

UCO Bank Corporate Head Office 

UCO Bank Head Office,

10, B T M Sarani, Kolkata - 700 001

West Bengal

India.

Toll Free Number: 1800 103 0123 

Contact Details of UCO Bank's Zonal Offices

Customers can also choose to contact a zonal office for any assistance that they might require. The contact numbers of a few zonal offices of UCO Bank are as follows:

UCO Bank Customer Feedback

The bank has an excellent online facility on its official website that enables you to provide any feedback that you might have. To give your feedback through the lender's official website, you will need to navigate to www.ucobank.com.

Once you are on the lender's official page, you will need to click on the telephone icon on the side of the page. Next, from the options displayed to you, you will have to click on the 'Feedback' option. On the redirected page, you will have to fill your personal details, contact details, and type of product. You can then type your feedback and submit the form.

UCO Bank Grievance Process

If you have a complaint, you can register it online through the lender's official website. To do so, you will need to navigate to the lender's website, click on the telephone icon on the homepage, and then click on 'Complaints/Grievances - Registration'. You will then be redirected to another webpage, where you will need to provide your account number, name, contact details, complaint category, complaint type, and complaint sub-type.

You can then type the details of your complaint, upload any documents that you may have to support your complaint/grievance, enter the verification code, and submit the form.

If you are looking for quick and friendly assistance or have queries about UCO Bank's personal loan solutions, you can reach out to the bank's customer service team via the channels mentioned above.

The steps to get your complaint via Online Grievance Redressal Management registered are given below:

1. Click on the link https://www.ucobank.com/hi/grievance-redressel. · Click on ‘Click here for Submitting Grievance/ Track Your Grievance Status’.

1. You will be directed to another page where you will have to enter your UCO Bank account number, registered mobile number, and the security code.

1. Click on ‘Generate OTP’ to get a one-time password (OTP) sent to your mobile number. Enter the OTP.

1. You can then get your complaint registered.

How can I track my grievances status?

1. Visit the official website of UCO Bank
2. Click on 'Customer Care Center' section
3. Click on 'Complaint/Grievances - Registration
4. You will be directed to a new page where you will have to click on 'Click here for Track Your Grievance Status'
5. Enter your Reference Number and email ID, and click on 'Proceed'
6. You will be able to view the status of your grievances status

How can I track the status of my loan?

1. Visit the official website of UCO Bank
2. Click on 'Customer Care Center' section
3. Scroll down the page where you will be able to view 'Track Your Loan Status'. Click on it
4. Click on 'Loans applied through our bank branches'. You will be directed to a new page, where you will have to enter the Application Reference Number. Click on 'View Status'. You will be able to view the status of your loan
5. You can also call the customer care number where a customer care executive will help you with the process of helping you check the status of your loan

How can I get in touch with the grievance redressal officer?

The contact details of the grievance redressal officers are given below:

Principal Nodal Officer for Grievance Redressal

Shri. T.B. Negi General Manager Strategic Planning and GAD UCO BANK

Head Office -1 2nd Floor, 10,

B.T.M. Sarani

Kolkata - 700 001

Phone No: 033 44557977, 44558424

Fax: 033 44557319

E-mail: hosp.cscell@ucobank.co.in

What is the Corporate Head Office address of UCO Bank?

The Corporate Head Office address of UCO Bank is given below:

UCO Bank Head Office, 10, B T M Sarani, Kolkata - 700 001 West Bengal India.

A GST rate of 18% will be applicable on banking services and products from 01 July, 2017.

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